Isaie Mulumba
Glen Burnie,MD
Summary
Dynamic leader and seasoned Electronic Security Technician with a proven track record at ADT Security. Expert in strategic visioning and system troubleshooting, I've driven digital transformations and enhanced security protocols, significantly improving efficiency and client protection. Skilled in fostering strong partnerships and leading teams to exceed objectives with a global perspective and technical acumen.
Overview
7
7
years of professional experience
Work History
CEO
JoJo's Bakery
12.2022 - Current
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Electronic Security Technician
ADT Security
11.2019 - 11.2022
- Ensured compliance with local, state, and federal regulations by following strict guidelines during installation and maintenance tasks.
- Promoted a safe working environment by adhering to safety protocols when installing or servicing electronic security systems in various settings.
- Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
- Improved team efficiency by providing training on new equipment and procedures to fellow technicians.
- Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
- Optimized inventory management, reducing waste and improving stock availability for essential components.
- Collaborated closely with sales representatives to ensure accurate quotes were provided based on client requirements, resulting in increased sales conversions.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Installed various types of high-tech security systems such as access control ,alarms and video surveillance systems.
- Read and understood product manuals and blueprints.
Electronic Security Technician
Skyline Technologies
12.2017 - 12.2019
- Collaborated with team members to complete complex installations on time and within budget.
- Reduced false alarms by calibrating and fine-tuning security system settings.
- Responded to maintenance calls and troubleshot devices.
- Minimized risk of unauthorized access by implementing high-quality access control systems for commercial clients.
Education
Associate of Science - Computer Engineering Technology
AACC
Arundel, MD United States06.2025
Associate of Science - Computer Electronic
ITT Technical Institute - Portland, OR
Portland, OR06.2011
Skills
- Succession Planning
- Strategic Visioning
- Digital Transformation
- Global perspective
- Effective Decision Making
- Financial Acumen
- Management Team Leadership
- Low-voltage Systems
- Access Control Systems
- Electrical Wiring
- System Troubleshooting
- Video Surveillance
- Security Protocols
- Intercom Systems
- Fiber Optic Cabling
- Cybersecurity Fundamentals
- Network Security
- CCTV installation
- Wireless Security
- Power Supply Management
- Control Panel Programming
- Biometric technology
- Audio-Visual Systems
- Security System Design
- Electronic Locks
- Technical Documentation
- Troubleshooting
Timeline
CEO
JoJo's Bakery
12.2022 - Current
Electronic Security Technician
ADT Security
11.2019 - 11.2022
Electronic Security Technician
Skyline Technologies
12.2017 - 12.2019
Associate of Science - Computer Engineering Technology
AACC
Associate of Science - Computer Electronic
ITT Technical Institute - Portland, OR
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