Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Timeline
Generic

Isamar Andrade

Houston,TX

Summary

Versatile and hardworking professional who is willing to expand my knowledge in the healthcare environment. Looking to secure a position which will permit me to use the skills, experience, and knowledge that I've achieved in my 9 years working in the healthcare setting while expanding those skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. Administrative Assistant

MD Anderson Cancer Center
05.2023 - Current
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Created and updated records and files to maintain document compliance.
  • Managed electronic records database and handled all file requests.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Managed post-award services and oversaw state and federal grant awards for compliance with uniform guidance and grant-specific requirements.
  • Conducted routine compliance reviews of grant programs.
  • Managed budgets for events and campaigns, keeping financial goals on track.

Patient Service Representative

University Of Texas MD Anderson Cancer Center
01.2020 - 05.2023
  • Works closely with physicians, Off-Shift Administrator, Nursing Off-Shift Administrator and RNs to place transfer patients into MDA's hospital system.
  • Facilitates communication between patients and various departments and staff.
  • Contacts external hospitals to confirm patients accuracy in patients' diagnoses and treatments.
  • Addresses patients' complaints through timely corrective actions and appropriate referrals which maintains patient satisfaction.
  • Ensures that patients' and their families understand hospital policies and procedures.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Adheres to strict HIPAA guidelines to protect patient privacy.
  • Maintains organization while managing multi-line phone system, EPIC and being the liaison between MDA and external facilities.
  • Maintained detail oriented when transcribing phone messages and relayed to appropriate personnel.
  • Checks on-call schedules to ensure communication with the correct faculty members.

Shadow Experience

University Of Texas MD Anderson Cancer Center
01.2023 - 01.2023
  • Shadowed Kelci Mosley while she was a Sr. Administrative Assistant in the Gynecology department.
  • Observed steps on how to submit Pre-Awards to OSP.
  • Gained knowledge on various application types (New, Renewal, Revision, Resubmission, and Continuation).
  • Gained knowledge of what a biographical sketch is, the information included, and where to find the instructions on how to edit each biographical sketch.
  • Gained knowledge of Concur in order to know where to submit/ book travel requests and reimbursements.

Shadow Experience

University Of Texas MD Anderson Cancer Center
07.2022 - 07.2022
  • Shadowed Dr. Marina George, VP, clinical rounds at MD Anderson.
  • Observed physical evaluation on patients who were in the Acute Cancer Care Center and In-Patient unit.
  • Engaged in answering clinical questions.
  • Observed brainstorming between medical students and attending to rule out possible diagnoses.
  • Observed end of day documentation on every patient that was evaluated for the day.

Dispatcher

University Of Texas MD Anderson Cancer Center
11.2018 - 01.2020
  • Closely monitored dispatch board to triage and prioritize over 100 daily calls.
  • Ordered supplies and allocated resources to personnel based on need.
  • Handled incoming calls and emails from customers regarding issues with transportation.
  • Reviewed paperwork and contracts prior dispatching crew members to ensure accuracy and understanding of all details.
  • Worked closely with customers and staff to effectively resolve issues and complaints.

Physics Teaching Assistant

Houston Community College
07.2017 - 09.2019
  • Mentored students through office hours and one-on-one communication.
  • Taught small groups of students focused on specific parts of coursework.
  • Documented attendance and completed assignments to maintain full class and student records.
  • Maintained atmosphere of academic learning and advancement to facilitate learning and development of critical thinking skills.
  • Tested students on knowledge of physics and retention of class lessons

Education

Bachelor of Science - Biology

University of Houston - Clear Lake
Houston, TX
12.2024

Bachelor of Science - Physics

Universidad El Salvador
San Salvador
12.2014

High School Diploma -

John Foster Dulles High School
Sugar Land, TX
2012

Skills

  • Patient Admitting
  • Customer Service
  • Patient Intakes
  • Directing Callers
  • Call Transfers
  • Word Processing
  • Microsoft Outlook
  • Microsoft Windows
  • Microsoft SharePoint
  • Microsoft Access
  • Data Entry Documentation
  • Admissions Screening
  • Medical History Documentation
  • Organization and Time Management
  • Reading Comprehension
  • Critical thinking
  • Document Retrieval
  • Active Listening
  • Learning Assessments

Certification

  • EPIC HYPERSPACE - 2016
  • Cardiopulmonary Resuscitation- July 2022- July 2024

Awards

The National Society of Leadership and Success- 2018- 2022

Selected by campus administration to participate among top students in a leadership program including:

  • Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
  • Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
  • Participated in peer based leadership development teams.
  • Experience in setting and achieving goals, receiving coaching, coaching others, and holding other accountable to commintments.

Languages

Spanish
Native or Bilingual

Timeline

Sr. Administrative Assistant

MD Anderson Cancer Center
05.2023 - Current

Shadow Experience

University Of Texas MD Anderson Cancer Center
01.2023 - 01.2023

Shadow Experience

University Of Texas MD Anderson Cancer Center
07.2022 - 07.2022

Patient Service Representative

University Of Texas MD Anderson Cancer Center
01.2020 - 05.2023

Dispatcher

University Of Texas MD Anderson Cancer Center
11.2018 - 01.2020

Physics Teaching Assistant

Houston Community College
07.2017 - 09.2019

Bachelor of Science - Biology

University of Houston - Clear Lake

Bachelor of Science - Physics

Universidad El Salvador

High School Diploma -

John Foster Dulles High School

Similar Profiles

CREATE PROFILE
Isamar Andrade