Isamar Fernandez
The Bronx,NY
Summary
Dynamic and skilled Optometric Technician with a proven track record at Elite Eye Care, adept in optometric equipment operation and delivering exceptional patient care. Excelled in patient testing, including glaucoma screening and retinal photography, while enhancing patient satisfaction through compassionate service. Expert in insurance processing and patient recordkeeping, consistently maintaining high standards of accuracy and efficiency.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level tech position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Optometric Technician
Elite Eye Care
06.2022 - Current
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
CNA
Morningside Nursing and Rehabilitation Center
01.2018 - 04.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Education
High School Diploma -
Bronx High School of Business
The Bronx, NY06.2008
Skills
- Visual field testing
- Appointment Scheduling
- Glaucoma screening
- Diagnostic Imaging
- Retinal Photography
- Insurance Billing
- Insurance processing
- Optometric Equipment Operation
- Patient testing
- Color vision testing
- Paperwork management
- Pre-Testing Procedures
- Payment Collection
- Refraction techniques
- Eye Health Assessment
- Supply Restocking
- Customer Education
- Optical Measurements
- Appointment Setting
- Patient Recordkeeping
- Work Order Preparation
- Contact lens fitting
Languages
Spanish
Native or Bilingual
Timeline
Optometric Technician
Elite Eye Care
06.2022 - Current
CNA
Morningside Nursing and Rehabilitation Center
01.2018 - 04.2020
High School Diploma -
Bronx High School of Business
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