Isamar Tarira
Lehigh Acres,FL
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
6
years of professional experience
Work History
Assistant Manager
All Star Elite
09.2023 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Assistant Manager
Leggings Park
08.2022 - 04.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions..
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed loyal customer base through personalized interactions, increasing repeat business in-store visits.
Engagement Specialist
Alta Resources
03.2021 - 08.2021
- Complied with corporate policies and promoted and followed company initiatives.
- Handled high volume of engagements and fast pace of cloud computing market.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
Sales Associate
Macy's
03.2019 - 07.2020
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Prepared large cash deposits with zero discrepancies.
Sales Associate
Bealls Outlet
08.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
East Lee County High School
Lehigh Acres, FL05.2017
Cosmetology License - Cosmetology
Paul Mitchell The School Fort Myers
Fort Myers, FL12.2023
Skills
- Sales Goal Attainment
- Upselling Techniques
- POS System Operations
- Time Management
- Store Opening and Closing
- Cash Handling
- Teamwork and Collaboration
- Money Handling
- Customer Relations
- Organization skills
- Telephone skills
- Data Entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
All Star Elite
09.2023 - 08.2024
Assistant Manager
Leggings Park
08.2022 - 04.2023
Engagement Specialist
Alta Resources
03.2021 - 08.2021
Sales Associate
Macy's
03.2019 - 07.2020
Sales Associate
Bealls Outlet
08.2018 - 02.2019
High School Diploma -
East Lee County High School
Cosmetology License - Cosmetology
Paul Mitchell The School Fort Myers
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