Isata Deen
Brooklyn,NY
Summary
Proactive professional with 15+ years of experience and a proven knowledge of data collection and analysis, electronic claims processing, and customer service. Aiming to leverage my skills to successfully fill a role at New York Presbyterian.
Overview
10
10
years of professional experience
Work History
Case Management Care Coordinator Assistant
New York Presbyterian Brooklyn Methodist Hospital
Brooklyn, NY
09.2022 - Current
- Maintain accurate client records in accordance with agency policies and procedures.
- Collaborate with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Respond promptly to inquiries from patients regarding their care plans.
- Provide case management services to ensure the delivery of quality care.
- Actively participate in staff meetings discussing best practices in patient care coordination.
- Monitor inpatient bed use, facilities and staff to provide optimal use of resources.
- Enter data into databases accurately and efficiently.
- Assist in the preparation of reports, presentations and correspondence.
- Gather and sorted data for inclusion in reports and files.
- Compile data into spreadsheets for analysis or reporting purposes.
Emergency/Admitting Access Service Representative
New York Presbyterian Brooklyn Methodist Hospital
BROOKLYN
11.2013 - Current
- Explained policies, procedures and services to patients using medical and administrative knowledge
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Defined problems, collected data, established facts and validated conclusions
- Analyzed patients' abilities to pay to determine charges on sliding scale
- Assisted with new hire orientation and employee training.
- Provided support during peak hours when needed including weekends and holidays.
- Assisted with scheduling appointments, registering new patients, and providing updates to existing patient records.
- Explained billing processes to ensure accurate understanding of charges incurred by the patient or their family members.
- Verified insurance information and entered data into patient records system.
- Responded promptly to requests for assistance from physicians, nurses, technicians, administrators, ensuring that all needs were met in a timely fashion.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Education
Bachelor of Science (B.S.) Biology -
MEDGAR EVERS COLLEGE
05.2019
Skills
- MICROSOFT WORD
- MICROSOFT EXCELL
- MICROSOFT POWER POINT
References
References available upon request
Timeline
Case Management Care Coordinator Assistant
New York Presbyterian Brooklyn Methodist Hospital
09.2022 - Current
Emergency/Admitting Access Service Representative
New York Presbyterian Brooklyn Methodist Hospital
11.2013 - Current
Bachelor of Science (B.S.) Biology -
MEDGAR EVERS COLLEGE
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