Soni Gill
Surrey
Summary
Detail-oriented administrative professional with extensive experience at Correctional Service of Canada. Proven expertise in formulating and implementing administrative policies while overseeing intricate data management using Microsoft Excel and other programs. Recognized for enhancing operational workflows and providing exceptional support to case management teams.
Overview
21
21
years of professional experience
Work History
Pen Placement Case Management Assistant
Correctional Service of Canada
Abbotsford
08.2008 - 09.2022
- Provide administrative support to help in the placement of inmates to appropriate penitentiaries following suspension of parole.
- Provide administrative backfill to 2nd admin position in unit.
- Provide daily administrative support to Regional Transfer Coordinator for Pacific Region.
- Request police reports from various partner agencies.
- Prepare reports and documents for Wardens approval and signature
Administrative Assistant
Correctional Service of Canada
Abbotsford
01.2007 - 04.2007
- Provide administrative HR support to HR Advisor.
- Enter employee leave and assignment/acting status into HRMS.
- Process Enhanced Reliability Screening requests (to NHQ).
- Provide daily Contract assistance to Contract Administrator (photocopying & mailing).
- Answer switchboard.
- Process incoming and outgoing mail.
Case Management Assistant
Correctional Service of Canada
Vancouver
06.2002 - 11.2006
- Answer a high volume main switchboard and provide other reception support services.
- Provide front line administrative assistance to clients.
- Train new staff to ensure the implementation and maintenance of administrative systems and procedures.
- Provide extensive clerical assistance to 7 parole officers.
- Possess strong organizational skills and the ability to prioritize and multi-task.
- Experience in providing extensive records management support services.
- Ability to order office supplies as required.
- Use Microsoft Outlook extensively to communicate with colleagues within the organization and to complete daily assignments, post reminders, and assign tasks.
- Made continuous phone calls, evaluated client needs and made appropriate recommendations.
- Communicated effectively orally and in writing.
- Responsible for taking care of office petty cash.
- Use Microsoft Excel daily to take care of inmate effects and to maintain personal employee information.
- Possess knowledge to create multiple spreadsheets with various graphs, tables and charts and input various data.
- Possess Enhanced Reliability Clearance.
Data Entry Operator
Canada Customs and Revenue Agency
Surrey
03.2002 - 06.2002
- Processed T-1’s and inputted data into system with accuracy.
Education
Applied Business Technology Program - Legal Administrative Assistant
Kwantlen University College
Surrey, BC05.2001
Grade 12 honours graduate -
Johnston Heights Secondary School
Surrey, BC06.1998
Skills
- Professional verbal and written communication skills
- Ability to type 50 WPM
- Efficient in implementing administrative policies and directives
- Efficient in various computer programs
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Familiar with electronic document workflows (DocuSign)
- Confidentiality in client relations
- HRMS
- Proficient with taking minutes and dictations
- Enhanced Security Clearance
References
Available Upon Request
Attributes
- Professional communication skills
- Work well independently and as a team player
- Dependable, trustworthy and goal oriented
Timeline
Pen Placement Case Management Assistant
Correctional Service of Canada
08.2008 - 09.2022
Administrative Assistant
Correctional Service of Canada
01.2007 - 04.2007
Case Management Assistant
Correctional Service of Canada
06.2002 - 11.2006
Data Entry Operator
Canada Customs and Revenue Agency
03.2002 - 06.2002
Applied Business Technology Program - Legal Administrative Assistant
Kwantlen University College
Grade 12 honours graduate -
Johnston Heights Secondary School