Pamela A Fox

Hospital Discharge Planning

Community outreach

Outpatient medication assistance

Medicare compliance

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Increased efficiency by implementing new processes and providing administrative support to management.
• Assisted managers in decision-making processes based on thorough research and analysis of available data.
• Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
• Used critical thinking to break down problems, evaluate solutions and make decisions.