Summary
Overview
Work History
Education
Skills
Timeline
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Isatou Njie

Brooklyn Center,MN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Team Lead

Amazon DSP
01.2021 - 09.2023
  • Motivating, Coaching, reporting and providing feedback of associate performance
  • Include productivity, quality and safety
  • Achieving or exceeding company expectations

Assistant Manager

Ross Dress For Less
09.2020 - 08.2023
  • Responsible for keeping tracking of inventory
  • Preparing Sales reports
  • Monitoring sales staff to ensure that customers receive a high quality service
  • Managing overall store operations
  • Recruiting and scheduling employees
  • Training and evacuating employees
  • Dispatcher/Customer Service

I & Z TRUCKING LLC
04.2018 - 08.2023
  • Schedule drivers for pickup and delivery
  • Keeping records, monitoring driver daily log
  • Keeping up with customers scheduling needs and contracts
  • Communicate with drivers and customers daily to maintain timely deliveries.

Host and Shift leader

Xenia Hospitality Group
08.2015 - 03.2018
  • Warmly greet guests and patrons upon arriving to the restaurant
  • Offer appropriate seating arrangements
  • Present menus and take orders
  • Anticipated the guest's requirements
  • Set up dining rooms and make reservation arrangements
  • Maintain clean and organized tables and work area
  • Answered questions regarding menu items and dining experience
  • Provide exceptional dining experience.

Sales Associate

Sears Lands End
10.2008 - 07.2015
  • Greeted customers and determined their needs and wants
  • Direct customers by escorting them to counters and racks, as well as suggesting items they could purchase
  • Give guidance and advice to customers on product selection
  • Ensuring that all customers receive excellent service.

Guest Services, Hilton Hotel
03.2012 - 06.2012
  • Greet each guest in a friendly and polite manner
  • Perform check-ins and check-outs as required and verify all information for accuracy
  • Explain all hotel amenities, hours of operations and hotel policies to guests
  • Answered guests' queries and assisted in resolving issues
  • Manned the front desk as and when needed
  • Assisted guests to their rooms and other activities when requested
  • Answered telephones and provided information as requested

Teller

Trust Bank
11.2006 - 12.2007
  • Processing customer deposits, withdrawals, and payments
  • Opening new customer accounts
  • Supporting the bank sales team by identifying customer needs and then promoting current offers to them
  • Providing exceptional banking experience.

Education

Associate's degree - Computer Networking

Central Piedmont Community College
Carolina, North

Certificate in WED DEVELOPMENT FOUNDATION -

University of The Gambia

Bachelor's - BUSINESS ADMINISTRATION

Bellevue College
Bellevue, WA
2008

Skills

  • Microsoft Office, Word, PowerPoint, Excel
  • Customer Service
  • Call Center
  • Customer Care
  • Bilingual
  • Bankimg
  • Cash Handling
  • Sales
  • Time Management
  • Communication Skills
  • Data Entry
  • Office Management
  • Management
  • Freight Experience
  • Computer skills
  • Great Communication
  • Leadership

Timeline

Team Lead

Amazon DSP
01.2021 - 09.2023

Assistant Manager

Ross Dress For Less
09.2020 - 08.2023

I & Z TRUCKING LLC
04.2018 - 08.2023

Host and Shift leader

Xenia Hospitality Group
08.2015 - 03.2018

Guest Services, Hilton Hotel
03.2012 - 06.2012

Sales Associate

Sears Lands End
10.2008 - 07.2015

Teller

Trust Bank
11.2006 - 12.2007

Associate's degree - Computer Networking

Central Piedmont Community College

Certificate in WED DEVELOPMENT FOUNDATION -

University of The Gambia

Bachelor's - BUSINESS ADMINISTRATION

Bellevue College

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Isatou Njie