ISAURA CORREA-ROGEL
Bronx,USA
Summary
10+ years of experience managing medical records, intake documentation, and administrative workflows across healthcare and transportation. Improved document accuracy by implementing filing systems and upgrading electronic patient record processes. Increased compliance by processing authorizations, insurance forms, and referrals in line with regulatory standards. Enhanced access by organizing thousands of patient files, scanning records, and maintaining secure databases.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Essen Home Health
Bronx, NY
01.2023 - 02.2025
- Directed care coordination efforts for Medicaid recipients with chronic health conditions. Oversaw the management of patient assessments and care plans in collaboration with providers. Enhanced patient access to medical and specialty services through effective communication. Streamlined patient flow by optimizing financial record management and documentation processes. Collaborated with healthcare professionals to uphold accurate patient documentation standards. Managed intake documentation for a large patient population, ensuring compliance with regulatory requirements. Automated clerical processes to improve operational efficiency. Established an organizational system that significantly reduced errors in patient scheduling and documentation. Maintained comprehensive electronic health records, ensuring data integrity and accessibility.
- Facilitated compliance with medical directives by overseeing and assisting in medication management processes.
- Coordinated household responsibilities and patient appointments to foster a secure and nurturing atmosphere.
Medical Records Clerk
Freedom Care
Bronx, NY
03.2020 - 04.2023
- Improved efficiency of patient flow by maintaining financial records, managing phones, and preparing documentation.
- Supported service delivery for 400+ monthly patients by identifying communication gaps and coordinating access to care.
- Collaborated with physicians to ensure accurate patient documentation and recordkeeping.
Intake Specialist
Urban Health Plan
Bronx, NY
05.2018 - 06.2020
- Managed intake documentation for 3,000+ patients, recording medical histories, vital statistics, and scanning records.
- Increased compliance by processing prior authorizations, referrals, and medication refills.
- Automated clerical tasks such as filing medical records and processing insurance forms.
Medical Records Clerk
RiverSpring Health Plans/Community Home Assistance Program
Bronx, NY
07.2016 - 08.2017
- Reduced errors by 80% by implementing an organizational system for patient visits and doctor availability.
- Maintained electronic health records for 1,000+ patients, ensuring accuracy and accessibility.
- Coordinated schedules for home attendants and supported daily documentation processes.
Education
Bachelor of Arts - Psychology
National University
Online09.2025
Associate of Science - Criminal Science
Bryant & Stratton College
Online05.2021
Certificate - Business Administration
Grace Institute
New York, NY05.2008
Skills
- Oversaw document control processes to ensure compliance and accuracy
- Oversaw comprehensive records management processes to ensure data integrity and accessibility
- Executed accurate data entry processes to ensure information integrity
- Assisted in managing electronic health records to support patient data accuracy Collaborated with healthcare teams to streamline record-keeping processes Provided training to staff on effective use of electronic health record systems
- Executed intake processing procedures to ensure accurate data collection
- Documented patient interactions and treatment plans to support care continuity Assisted healthcare teams in maintaining accurate patient records Collaborated with medical staff to ensure timely updates of patient information
- Assisted in monitoring project progress and documenting key milestones Supported teams in maintaining accurate records of project activities Helped track deliverables to ensure timely completion
- Leveraged Microsoft Office Suite to enhance productivity and streamline workflows
- Assisted users with Office 365 applications to enhance productivity and collaboration Supported team members in troubleshooting software issues to maintain workflow efficiency Provided training sessions on Office 365 features to improve user proficiency
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Facilitated communication and collaboration in Spanish to enhance team effectiveness
Websites
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Essen Home Health
01.2023 - 02.2025
Medical Records Clerk
Freedom Care
03.2020 - 04.2023
Intake Specialist
Urban Health Plan
05.2018 - 06.2020
Medical Records Clerk
RiverSpring Health Plans/Community Home Assistance Program
07.2016 - 08.2017
Bachelor of Arts - Psychology
National University
Associate of Science - Criminal Science
Bryant & Stratton College
Certificate - Business Administration
Grace Institute