Isbah Noor
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Wellness and Support Coordinator
Marks Home Care
02.2026 - Current
- Coordinated care plans to meet individual needs of clients.
- Facilitated communication between healthcare providers, clients, and families.
- Monitored client progress and adjusted services based on feedback.
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
Project Mangement
Marks Home Care
02.2025 - 01.2026
- Ensured compliance with applicable laws and regulations related to projects.
- Assisted in the coordination of project activities to ensure successful completion within established deadlines.
- Conducted regular meetings with team members to review progress and identify any issues that need to be addressed.
- Managed intake processes, including client onboarding, assessments, and care plan coordination.
- Conducted recruiting and hiring for caregivers, ensuring a qualified and reliable workforce.
Retention Specialist
Marks Home Care
01.2024 - 02.2025
- Collaborated with other departments to develop promotional campaigns aimed at increasing retention rates.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated with care teams to address client concerns and improve retention.
- Assisted in developing strategies to enhance client engagement and loyalty.
Office Assistant
Marks Home care
11.2023 - 01.2024
- Collaborated with other interns on projects related to marketing campaigns or product launches.
- Compiled weekly reports of office supplies inventory for ordering purposes.
- Supported senior management with scheduling appointments, creating agendas, and taking notes during meetings.
- Answered customers' questions regarding services offered by the company via phone or email.
- Provided assistance in intake and recruiting.
Education
Bachelor of Science - Healthcare Policy And Management
New York City College of Technology
Brooklyn, NY01.2026
High School Diploma -
James Madison High School
Brooklyn06.2020
Skills
- Project management
- Data analysis
- Healthcare compliance
- Computer skills
- Data management
- Team collaboration
Languages
- English
- Urdu
- Punjabi
Timeline
Wellness and Support Coordinator
Marks Home Care
02.2026 - Current
Project Mangement
Marks Home Care
02.2025 - 01.2026
Retention Specialist
Marks Home Care
01.2024 - 02.2025
Office Assistant
Marks Home care
11.2023 - 01.2024
High School Diploma -
James Madison High School
Bachelor of Science - Healthcare Policy And Management
New York City College of Technology