Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ise Adebayo

Inver Grove Heights,Minnesota

Summary

Results-driven and customer-focused delivery experience with a successful track record of exceeding delivery job expectations at Amazon. Known for building strong client relationships and consistently meeting and surpassing targets. Seeking to bring an enthusiastic and proactive approach to a dynamic delivery team, driving revenue growth and contributing to overall business success.

Overview

7
7
years of professional experience

Work History

Carvana field advocate

Carvana
02.2024 - Current
  • Responsible for delivering exceptional customer service to Carvana customers during the vehicle delivery process
  • Conduct thorough inspections of vehicles to ensure they meet Carvana's quality standards before delivery to customers
  • Provide in-person support to customers during test drives and walkthroughs of their newly purchased vehicles
  • Assist customers with registration and titling processes, as well as answering any questions or concerns they may have
  • Collaborate with the operations team to improve delivery processes and enhance the overall customer experience.

Amazon Delivery Driver

Ship Secure
06.2021 - 02.2024
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Customer assistance

Target
03.2018 - 06.2021
  • Provided excellent customer service by addressing inquiries and resolving issues in a timely and professional manner
  • Assisted customers with product selection, offering recommendations based on their needs and preferences
  • Handled customer complaints and worked to find satisfactory solutions to ensure customer satisfaction
  • Processed customer orders and returns efficiently, accurately, and in compliance with company policies
  • Actively sought feedback from customers to continually improve the overall customer experience.

Education

Finance

St. Cloud state university
St. Cloud

Skills

  • Customer service
  • Leadership
  • Communication
  • Organization
  • Teamwork
  • Timely

Personal Information

Title: Sales representative

Timeline

Carvana field advocate

Carvana
02.2024 - Current

Amazon Delivery Driver

Ship Secure
06.2021 - 02.2024

Customer assistance

Target
03.2018 - 06.2021

Finance

St. Cloud state university

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Ise Adebayo