Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Isela Gaona Resendiz

Santa Rosa,CA

Summary

Case Manager at an Immigration Law Firm with a Bachelor of Arts in Chicano and Latino Studies and a Minor in Spanish. Actively involved in nonprofit organizations supporting underserved communities, with a strong interest in social justice and immigrant advocacy. Combines professional experience with volunteer service to build a well-rounded foundation for a future in law. Known for strong organizational, communication, and analytical skills. Currently preparing to pursue law school with the goal of advancing equity and access within the legal system.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Immigration Case Manager

K & G Immigration Law
05.2024 - Current
  • Compiled client application packets and included relevant documentation to present strongest case for successful outcome.
  • Monitored immigration law developments and procedural changes to improve client service quality and case outcomes.
  • Managed high-volume caseloads, ensuring timely completion of tasks and positive outcomes for clients.
  • Assisted clients in obtaining work permits, green cards, and citizenship through diligent case management.
  • Facilitated communication between clients and attorneys, leading to clearer understanding of case details.
  • Maintained strict confidentiality concerning sensitive client information while demonstrating professionalism at all times.
  • Assisted in training new staff members on office procedures, contributing to a cohesive team environment.

Translator and Interpreter

Self-employeed
04.2019 - Current
  • Translated documents from English to Spanish.
  • Used translation software to verify complex terms and expedite the communication process.
  • Prepared detailed notes per client specifications, assisting in business meetings and proposal presentations.
  • Interpret conversations simultaneously to help both parties conduct business, handle medical needs, or manage personal concerns.

Intern

K & G Immigration Law
02.2024 - 05.2024
  • Contributed to client case file preparation and verified inclusion of required documentation.
  • Assisted attorneys with case preparation, contributing to successful outcomes.
  • Completed data entry of legal documents into electronic filing systems.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.

Education

Bachelor of Arts - Chicano And Latino Studies

Sonoma State University
05.2024

Transfer Student - Administation of Justice

Santa Rosa Junior College
05.2022

Skills

  • Fluent Bilingualism
  • Team Collaboration Aptitude
  • Multitasking Capabilities
  • Verbal and Written Communication
  • Critical Thinking
  • Problem-solving
  • Time management
  • Data entry and analysis
  • Legal research
  • Proficient in MS office
  • Client communication
  • Legal writing

Accomplishments

President, Pre-Law Society Club

• Conduct a group of students who are interested in pursuing a career in law by encouraging outside involvement from legal corporations within Sonoma County. Produce bi-weekly meetings with the club treasurer and collaborate with students and faculty by promoting and assisting LSAT workshops.

Research Assistant, Koret Research Team

• Learned how to: participate in rigorous research experiences; and prepare students to effectively find and solve meaningful problems. Code and analyze qualitative data from in-depth interviews. Organize all the interviews into packages, which will facilitate the analysis of the data. Consider ethical questions raised by conducting in-depth interviews. Write up from qualitative interview research. Conduct extensive review of the literature on the topic of social networks and social capital and its value among Latino students in higher education.

Create a conference poster to be delivered at a National Conference (Western Psychological Association 2024 Annual Convention to be held in San Francisco, CA on April 24-28, 2024).

Volunteer, My American Dream Foundation Non Profit Organization

  • Through my volunteer work with nonprofit organizations serving immigrant communities, I have developed strong cultural competency, allowing me to engage respectfully and effectively with individuals from diverse backgrounds. This experience has also strengthened my communication skills, particularly in navigating language and cultural barriers to ensure accurate, empathetic, and clear exchanges. Additionally, I have gained valuable experience in client advocacy, helping individuals access critical resources and services while promoting their rights and well-being in often complex and challenging systems.

Certification

School of Arts and Humanities Dean's List: Fall
2022, Spring 2023, Fall 2023, Spring 2024,
• Academic achievement by combining scholarly focus and hard work.


Cum Laude, with Distinction



Timeline

Immigration Case Manager

K & G Immigration Law
05.2024 - Current

Intern

K & G Immigration Law
02.2024 - 05.2024

Translator and Interpreter

Self-employeed
04.2019 - Current

Transfer Student - Administation of Justice

Santa Rosa Junior College

Bachelor of Arts - Chicano And Latino Studies

Sonoma State University