Isela Hernandez
Salt Lake City,UT
Summary
Working towards breaking ethnic barriers in sales is easy when you have the clients best interests as one of your main priorities. Being Fluent in both English and Spanish provides me with the opportunity to branch out to double the amount of clients. I am a dynamic professional with a proven track record in customer relationship building and lead generation, demonstrated at Nusun and Cyprus Credit Union. Excelled in providing comprehensive financial advice and exceeding sales quotas through effective communication and reliability. I continuously merge my skill set to cultivated strong client relationships enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Nusun
06.2023 - Current
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
Financial Representative
Cyprus Credit Union
06.2021 - 06.2023
- Met with customers to assess needs, financial status, and eligibility.
- Supported continuous improvement efforts within the organization by participating in training programs, workshops, and industry conferences.
- Conducted thorough risk assessments, minimizing potential losses for clients.
- Increased client satisfaction by providing comprehensive financial advice and personalized solutions.
- Provided ongoing education to clients on relevant financial topics, empowering them to make informed decisions about their future.
Education
High School Diploma -
East High School
840 S 1300 E, Salt Lake City, UT 8410205-2019
Skills
- Customer Service
- Reliability
- Active Listening
- Excellent Communication
- Customer Relationship Building
- Interpersonal communication skills
- Lead prospecting
- Prospecting clients
- Lead Generation
- Contact follow-up
Certification
- In the process of completing my Real Estate Salesperson License - Utah Real Estate Commission.
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Nusun
06.2023 - Current
Financial Representative
Cyprus Credit Union
06.2021 - 06.2023
- In the process of completing my Real Estate Salesperson License - Utah Real Estate Commission.
High School Diploma -
East High School
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