Isha-lee Roberts
Brooklyn,NY
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Mount Sinai St. Luke's
Manhattan, New York
09.2025 - Current
- Monitored vital signs and reported changes to the healthcare team.
- Obtained patient vital signs and reported results to the staff nurse or physician to identify changes from prior measurements.
- Assisted nursing staff with patient care and daily living activities.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients to address concerns and needs.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure a safe environment for patients.
- Observed changes in the patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to a wheelchair or stretcher.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by a physician or RN.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Gathered specimens to facilitate timely testing and analysis for patient care. such as urine samples for testing purposes according to established protocols.
Server/Cashier
Fishermans Cove
Brooklyn, NY
05.2023 - 08.2025
- Provided exceptional customer service in a fast-paced restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to a high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Managed food and drink orders accurately and efficiently.
- Assisted guests with menu selections and dietary needs.
- Handled cash transactions and processed payments effectively.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained cleanliness and organization of dining and service areas.
- Trained new servers on restaurant procedures and customer engagement techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
EKG Technician - Ekg
Care Skills
06.2025 - 07.2025
Phlebotomist - Phlebotomy
Care Skills
05.2025 - 05.2025
Certified Nursing Assistant - Cna
Heart Savers
02.2025 - 03.2025
Holmwood Technical High School
Skills
- Vital signs monitoring
- Monitoring patient conditions
- Vitals documentation
- Electronic health records
- Patient safety protocols
- EKG administration
- Blood glucose monitoring
- Bed preparation
- Hygiene assistance
- Feeding assistance
- ADL support
- End-of-life care
- Effective communication
- Attention to detail
- Time management
- Patient positioning
- Patient observation
Timeline
Patient Care Technician
Mount Sinai St. Luke's
09.2025 - Current
EKG Technician - Ekg
Care Skills
06.2025 - 07.2025
Phlebotomist - Phlebotomy
Care Skills
05.2025 - 05.2025
Certified Nursing Assistant - Cna
Heart Savers
02.2025 - 03.2025
Server/Cashier
Fishermans Cove
05.2023 - 08.2025
Holmwood Technical High School