Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ishmael Brown

Miramar

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Im a real high driven individual who prides in customer service and taking on different responsibilities. I want to be able to join a company that I can not only build a career from but also want to see growth not only for myself but for the people I work with and the company as well.

Overview

5
5
years of professional experience

Work History

Senior / Notary Associate

The UPS Store
North Miami Beach
09.2022 - Current
  • Attending and helping customers in any way possible and I am also a notary public
  • Operated point-of-sale systems for transactions and service requests.
  • Handled customer inquiries through phone and in-person interactions.
  • Collaborated with team members to ensure smooth daily operations.
  • Provided customer service support for inquiries, complaints, and returns.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Set specific goals for projects to measure progress and evaluate end results.

Package Handler

FedEx Ground
Miami
01.2021 - 03.2023
  • Package handler: lifting and loading heavy packages into trucks.

Lot Associate

The Home Depot
Miami
05.2021 - 07.2021
  • Lifting and helping assist customers with heavy items.
  • Assisted customers with locating products throughout the store.
  • Maintained cleanliness and organization of outdoor and parking lot areas.
  • Collaborated with team members to ensure efficient workflow during busy times.
  • Provided excellent customer service by addressing inquiries and concerns promptly.
  • Thanked customers upon departure from store to leave positive impression of customer service.

Education

High school diploma -

Mater Performing Arts & Entertainment Academy
Miami, FL

Skills

  • Warehouse Experience
  • Packaging
  • Load & Unload
  • Order Picking
  • Shipping & Receiving
  • Materials handling
  • Customer service
  • Notary services
  • Customer relationship management
  • Attention to detail
  • Effective communication
  • Time management

Timeline

Senior / Notary Associate

The UPS Store
09.2022 - Current

Lot Associate

The Home Depot
05.2021 - 07.2021

Package Handler

FedEx Ground
01.2021 - 03.2023

High school diploma -

Mater Performing Arts & Entertainment Academy
Ishmael Brown