ISHMAEL EDWARDS
Sweettalk
Philadelphia,PA
14
years of professional experience
To obtain a fulfilling and challenging position in an area where my education and experience can contribute to the growth of an organization.
Work History
Server/Bartender
1 Year 3 Months- Provided great customer service / Ensuring patrons are always satisfied.
- Train new staff members on menu and POS systems.
- Managed front of house operations and collaborated with kitchen staff to maintain smooth shift flow.
- Adapted to restaurant pace during peak times to meet customer demand.
Campus Attendent
2 Years 2 Months- Front desk monitor, addressing all inquiries first and providing support to students and faculty.
- Setup for performances, classes and events.
- Direct contact with security in case of emergency
- Handle student scheduling and bookings for "makeup" classes or rehearsal studios .
- Ensure students are handling proper COVID-19 protocol when on campus.
Server/Barista
1 Year 8 Months- Maintained cleanliness and organization of dining and cafe areas.
- Producing multiple espresso based beverages in efficient timing to steady pace of cafe.
- Prep and stock stations before and after opening shifts.
- Produce and distribute all beverages in establishment.
Server /Head Barback
1 Year 2 Months- Provide excellent customer service for guest.
- Cover and assist for bartender when absent or busy.
- Prep and stock for bartender.
- Handle Coat check
Temp Worker
5 Years- Present and punctual for all temporary staffing opportunities
- Team Leader at group staffing events
- Ensuring open availability for Hospitality, Culinary, Special Event and Data Entry position.
- Front desk, Event catering ,Hosting, Coat check, Registration, Event planning.
Dance Teacher
1 Year 4 Months- Developed engaging dance curricula for preschool and elementary-aged children, in dance. Specifically ballet.
- Instruct dance classes and cover others as needed.
- Collaborated with parents to set developmental goals, providing feedback on children's learning experiences and achievements.
Program Trainer
6 Years 3 Months- Help develop new training materials for program implementation.
- Facilitated workshops to enhance staff skills.
- Mentored/Trained all new staff in program. i.e Site Staff,Coordinators,Interns and Junior staff
- Onboard and train new Program Trainers
Education
Associate of Arts - Theater Arts
- 3.6 GPA
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
PROFICIENCY in (POS) SYSTEMS
Professional appearance
High volume dining
Timeline
Server/Bartender
Sweettalk
03.2022 - 06.2023Read More
Campus Attendent
American Musical & Dramatic Academy
11.2020 - 01.2023Read More
Server/Barista
Citizens of Soho
05.2020 - 01.2022Read More
Server /Head Barback
EastField’s
11.2018 - 01.2020Read More
Dance Teacher
Kidville
09.2017 - 01.2019Read More
Temp Worker
Forrest Solutions Staffing Company
02.2014 - 02.2019Read More
Program Trainer
Philadelphia Freedom Schools
05.2009 - 08.2015Read More
American Musical And Dramatic Academy
Associate of Arts from Theater Arts
Read More