Ishmael Pitterman
Fargo,ND
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Order Selector
SpartanNash
03.2024 - Current
Server/Bartender
Granite City Food & Brewery
08.2022 - 03.2024
Assistant Manager
Moe's Southwest Grill
01.2018 - 06.2022
- Managed inventory
- Payroll
- Hiring
- Managing staff
- Marketing
- Catering sales
- Managing Food Safety
- Training Staff
Server/Waiter
Marriott International
01.2017 - 12.2018
- I was the breakfast sever
Front Desk Manager
Denali Crows Nest Cabins
04.2015 - 12.2017
- Handling checkin-ins
- Handling Check outs
- Handling guests complaints
- Handling guests luggage
- Managing Bookings
Server/Waiter
World Famous Salmon Bake
04.2014 - 12.2017
- Greeting customers
- Taking orders
- Running food
- Bussing tables
- Selling food
Cook
Collin's cook shop
01.2014 - 01.2017
Education
Some University Education - Bsc.Accounting
University of The West Indies
Kingston, Jamaica06.2017
Skills
- Payroll
- Management
- General Ledger Accounting
- Profit & Loss
- Leadership
- Materials handling
- RF scanner
- Packaging
- Landscaping
- Landscape maintenance
- Lawn care
- Power tools
- Communication skills
- Hand tools
- Mowing
- Horticulture
- Groundskeeping
- Box truck
- Moving
- Kitchen experience
- Driving
- Computer skills
- Sales
- Time management
- Organizational skills
- Cash handling
- Clear communication
- Excellent phone demeanor
- Greeting customers
- Client service
- Follow-up skills
Certification
- ServSafe
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Comptia IT Fundamentals (currently enrolled)
I am currently finishing my Comtia IT Fundamentals certificate.
Also will be enrolled as a Software Engineer Student 01/01/2025
Timeline
Order Selector
SpartanNash
03.2024 - Current
Server/Bartender
Granite City Food & Brewery
08.2022 - 03.2024
Assistant Manager
Moe's Southwest Grill
01.2018 - 06.2022
Server/Waiter
Marriott International
01.2017 - 12.2018
Front Desk Manager
Denali Crows Nest Cabins
04.2015 - 12.2017
Server/Waiter
World Famous Salmon Bake
04.2014 - 12.2017
Cook
Collin's cook shop
01.2014 - 01.2017
- ServSafe
- Driver's License
Some University Education - Bsc.Accounting
University of The West Indies
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