Ishmael Ridge
Wichita
Summary
Dynamic professional with a proven track record at Burger Barn, excelling in customer service and food preparation. Recognized for optimizing inventory management, enhancing guest satisfaction, and fostering team collaboration. Committed to maintaining high safety standards while delivering exceptional customer experiences, resulting in increased customer loyalty and repeat business.
Overview
2027
2027
years of professional experience
Work History
Cook
Burger Barn
- Managed daily operations, ensuring smooth venue functionality and guest satisfaction.
- Developed and implemented safety protocols to maintain a secure environment for all visitors.
- Coordinated events and activities, enhancing community engagement and participation rates.
- Supervised staff performance, providing training and mentorship to improve service quality.
- Optimized inventory management processes, reducing waste and improving supply chain efficiency.
- Analyzed customer feedback to refine service offerings and enhance overall experience.
- Executed marketing strategies to increase brand visibility and attract new clientele.
- Fostered partnerships with local businesses, driving collaboration for joint events and promotions.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Implemented effective financial management practices, improving cash flow and profitability.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
Painter
High Goal Construction
02.2016 - 04.2026
- Prepared surfaces for painting by cleaning, sanding, and priming to ensure proper adhesion.
- Applied various types of paint using brushes, rollers, and sprayers to achieve desired finishes.
- Ensured compliance with safety regulations while handling hazardous materials and operating equipment.
- Collaborated with team members to complete projects on time while maintaining high-quality standards.
- Maintained tools and equipment in optimal condition through regular cleaning and routine inspections.
- Assisted in training new employees on painting techniques and safety protocols to improve team efficiency.
- Evaluated project progress regularly, identifying areas for improvement to streamline workflows and reduce waste.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
Owner/Operator
Manis Indoor Skatepark/venue
Wichita, KS
04.2024 - 10.2025
- Managed daily operations, ensuring smooth venue functionality and guest satisfaction.
- Developed and implemented safety protocols to maintain a secure environment for all visitors.
- Coordinated events and activities, enhancing community engagement and participation rates.
- Supervised staff performance, providing training and mentorship to improve service quality.
- Optimized inventory management processes, reducing waste and improving supply chain efficiency.
- Analyzed customer feedback to refine service offerings and enhance overall experience.
- Executed marketing strategies to increase brand visibility and attract new clientele.
- Fostered partnerships with local businesses, driving collaboration for joint events and promotions.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Implemented effective financial management practices, improving cash flow and profitability.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
Cook
Sunflower Grill
Larned, KS
10.2021 - 04.2022
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace, adhering to safety regulations.
- Assisted in inventory management by tracking stock levels and notifying suppliers of shortages.
- Collaborated with team members to ensure timely meal service during peak hours.
Sales Associate
Hot Topic
Wichita, KS
05.2018 - 04.2020
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Maintained up-to-date knowledge of product lines and promotions to inform customers.
- Collaborated with team members to achieve sales targets and store goals.
Education
High School Diploma -
W.A.T.C.
Wichita, KS03.2010
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Strong attention to safe food handling procedures
- Frying
- Performance improvement
- Portion control
- Hospitality service expertise
- New hire training
- Attention to detail
- Team collaboration
- Stock management
- Positive and professional
- Teamwork and collaboration
Timeline
Owner/Operator
Manis Indoor Skatepark/venue
04.2024 - 10.2025
Cook
Sunflower Grill
10.2021 - 04.2022
Sales Associate
Hot Topic
05.2018 - 04.2020
Painter
High Goal Construction
02.2016 - 04.2026
Cook
Burger Barn
High School Diploma -
W.A.T.C.