Ishyana Midgette

• I currently provide exceptional service to customers by taking orders, ensuring they are correct and made in a timely manner to avoid wait times
• I am responsible for the tidying of the dining area and behind the counter as well as restocking
• Assist customers over the phone regarding store operations, product information and order placement.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

I assisted with taking overflow and after hours calls for over 800 credit unions providing member services.

• Monitored compliance with organizational security protocols when interacting with members.
• Answered incoming calls regarding membership benefits and services.
• Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
• Presented and explained services and products to meet member needs.

• Received daily delivery instructions and route assignments from dispatch.
• Provided excellent customer service by answering inquiries about products or services being delivered.
• Transported and safely delivered food items to prevent damage or loss.

• I have learned customer service, problem-solving
• Working under pressure, working multiple positions at once, as well as when needed working at a fast pace