Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sofia Ransom

Beach Park,IL

Overview

1
1
Certification
5
5
years of professional experience

Work History

Cashier/Customer Service

Menards
Vernon Hills, IL
05.2025 - Current
  • Directed checkout operations to process customer transactions quickly and accurately.
  • Monitored register supply levels and communicated shortages to management for timely restocking.
  • Delivered customer support by addressing questions and resolving concerns in timely manner.
  • Partnered with team members to restock merchandise and maintain clean, organized checkout area.
  • Maintained accuracy during high-volume transactions while supporting consistent customer service.
  • Oversaw cash register activity, payment processing, and cash drawer balancing to preserve shift-end accuracy.
  • Handled customer inquiries and issues promptly to support satisfaction and repeat business.

Team member

CAVA
Vernon Hills, IL
06.2024 - 02.2025
  • Supported team with multitasking and friendly, prompt customer service.
  • Completed opening duties and assisted with training new employees.
  • Prepared ingredients, toppings, and dressings,
  • Greeted customers as they entered and exited as well as processing cash and card payments.

Team member

Chick-fil-A Restaurants
Gurnee, IL
10.2021 - 10.2023
  • Led daily service support by balancing multiple tasks, handling closing responsibilities, and training new employees.

Education

undefined

Zion Benton township high school
Zion, IL
05.2024

Medical Receptionist -

College of Lake County
Grayslake
2023

Skills

  • Customer service and communication,Time management and organization, Food service operations, Guest services and support, Problem solving and critical thinking, Electronic health records (EHR), Telephone etiquette and skills, CPR and basic life support, Leadership and team management, Blood glucose testing and monitoring,Vital signs assessment, Urinalysis and medical terminology

Certification

Cpr certified

Timeline

Cashier/Customer Service

Menards
05.2025 - Current

Team member

CAVA
06.2024 - 02.2025

Team member

Chick-fil-A Restaurants
10.2021 - 10.2023

undefined

Zion Benton township high school

Medical Receptionist -

College of Lake County
Sofia Ransom