Summary
Overview
Work History
Education
Skills
About Me
Timeline
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Isiah Fowler

Ramona,California

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Diamond D
08.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

No Degree - Business

Cal State San Marcos
San Marcos, CA
06.2027

High School Diploma -

Ramona High School
Ramona, CA
06.2023

Skills

  • Call Management
  • Scheduling
  • Appointment Scheduling
  • Product Knowledge
  • Delivery Scheduling
  • Multi-Line Phone Talent
  • Order Processing
  • Staff Training

About Me

One of the things I love to do Is watch sports like football and soccer. I still am playing soccer and is one of my faverite hobbies.

Timeline

Customer Service Representative

Diamond D
08.2022 - Current

No Degree - Business

Cal State San Marcos

High School Diploma -

Ramona High School

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Isiah Fowler