Summary
Overview
Work History
Education
Skills
Timeline
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Isiah Gonzalez

Isiah Gonzalez

Hemet,CA

Summary


Compassionate in customer service with solid background in retail store and a daycare facility. Adept at providing personal care and emotional support, ensuring safe and comfortable environment for clients. Demonstrated ability to manage daily activities and display empathy and patience in all interactions.

Overview

5
5
years of professional experience

Work History

Merchandising Specialist

Home Depot
11.2024 - Current
  • Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
  • Arranged merchandise in alignment with store planogram.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Educated employees on new merchandise during seasonal workshops.
  • Led a team of associates responsible for executing merchandising projects within tight deadlines while maintaining high quality standards throughout the process.

Child Daycare- Assistant

Estela's Daycare
01.2021 - 06.2023


  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Supported children's emotional well-being by offering empathetic and patient care.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.

Education

High School Diploma -

Springs Charter School
43040 Margarita Rd. Temecula CA 92592

Skills

  • Microsoft office
  • De-escalation techniques
  • Technical support
  • Customer education
  • Active listening
  • Multitasking Abilities
  • Calm under pressure
  • Excellent communication
  • Computer skills

Timeline

Merchandising Specialist

Home Depot
11.2024 - Current

Child Daycare- Assistant

Estela's Daycare
01.2021 - 06.2023

High School Diploma -

Springs Charter School

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