Isiah Grayer
Aurora,Illinois
Summary
Driven Sales Associate with proven experience at Dollar Tree, excelling in customer engagement and financial transactions accuracy. Demonstrated ability to foster repeat business through exceptional customer service and teamwork. Skilled in time management and problem-solving, ensuring operational excellence and reliability. Achieved significant improvements in customer satisfaction and store efficiency.
Overview
1
1
year of professional experience
Work History
General Service Technician
Goodyear
01.2025 - 03.2025
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
Lower Bay Technician
Jiffy Lube
07.2024 - 01.2025
- Supported continuous improvement initiatives by attending professional development workshops and acquiring new certifications.
- Enhanced vehicle performance by conducting thorough inspections and routine maintenance tasks.
- Managed workload effectively, prioritizing tasks based on customer needs and deadlines while maintaining exceptional quality standards.
- Minimized downtime for vehicles by efficiently diagnosing and repairing various automotive systems.
Sales Associate
Dollar Tree
12.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma -
Metea Valley
1801 N Eola Rd, Aurora, IL,60502Still Attending - Automotive
Universal Technical Institute
Lisle, ILSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Reliable and punctual
- Flexible Schedule
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