- Gym Workouts
- Team Sports
- Cars
Isiah Harrison
Providence,RI
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at EFG Transportation. Skilled in patient care and vehicle maintenance, I excel in communication and teamwork, significantly improving service delivery. Achieved notable efficiency in medical transport, embodying a commitment to excellence and empathy in customer interactions.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Medical Transportation Driver
EFG Transportation
- Drive Company Van
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Communicated with patients and healthcare workers.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
Shuttle Driver
NYLO Hotels
07.2022 - 02.2023
- Transported customers to and from NYLO Hotel
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Recorded accurate trip logs for management review, facilitating effective oversight of daily operations.
- Assisted passengers with luggage handling, ensuring their belongings were securely stored and safely transported.
Sale Associate/Cashier Team Lead
Rack Room Shoes
02.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Amazon Delivery Driver
Amazon
10.2021 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cashier,Pizza Cook, Team Lead
University of Rhode Island
12.2017 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
Education
Rhode Island College
Providence, RI01-2022
University of Rhode Island
Kingston, RI01-2017
High School Diploma -
La Salle Academy
Providence, RI01-2017
Skills
- Customer Service
- Excellent Communication
- Patient care abilities
- Team player attitude
- Product Sales
- Sales Development
- Strong Navigation Skills
- Vehicle maintenance knowledge
- CPR Certified
- Time Management
- Cleaning techniques
Certification
- First Aid Certification - American Red Cross or St. John Ambulance.
- Passenger Endorsement - [State] Department of Motor Vehicles.
Interests
Timeline
Shuttle Driver
NYLO Hotels
07.2022 - 02.2023
Sale Associate/Cashier Team Lead
Rack Room Shoes
02.2022 - 07.2022
Amazon Delivery Driver
Amazon
10.2021 - 01.2022
Cashier,Pizza Cook, Team Lead
University of Rhode Island
12.2017 - 03.2021
- First Aid Certification - American Red Cross or St. John Ambulance.
- Passenger Endorsement - [State] Department of Motor Vehicles.
Medical Transportation Driver
EFG Transportation
Rhode Island College
University of Rhode Island
High School Diploma -
La Salle Academy
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