Summary
Overview
Work History
Education
Skills
Languages
Volunteer work
Languages
Timeline
Hi, I’m

SUSAN SOTO

Texas city,TX
SUSAN SOTO

Summary

Strong work ethic, Strong team player.

Ability to provide professionalism problem solving in any situation that requires Excellence.

Known for strong problem-solving abilities and attention to detail.

Over 20 yrs experience in customer service

Not currently employed and searching.

Currently in Galveston tx 77590 willing to relocate anywhere. Expected salary 16 to 20 per hour minimal

Prefer any shift early morning ,daytime, mid evening.

Available for Interview Immediately.

Overview

26
years of professional experience

Work History

Transportation Medical

Medical Transportation Driver
01.2026 - 05.2026

Job overview

  • Ensured timely and safe patient transportation to medical appointments.
  • Assisted patients with boarding and disembarking, ensuring comfort and safety.
  • Coordinated scheduling of rides based on patient needs and availability.
  • Maintained vehicle cleanliness and adherence to safety regulations.
  • Trained new drivers on safety protocols and operational procedures.
  • Implemented process improvements resulting in enhanced service delivery.
  • Led over 100 s initiatives to improve communication between dispatch and drivers for seamless operations.

Bichon Roofing

Client Dervice Consultant
06.2006 - 01.2025

Job overview

  • Delivered exceptional client support, addressing inquiries and resolving issues efficiently.
  • Developed and maintained strong relationships with clients to enhance satisfaction and retention.
  • Provided training and guidance to junior consultants on best practices in client service strategies.
  • Collaborated with project managers to ensure timely completion of roofing projects aligned with client expectations.
  • Led initiatives for process optimization, resulting in increased operational efficiency within client service operations.

Walmart

Warehouse Worker
01.2000 - 01.2005

Job overview

  • Collaborated with team members to optimize workflow and enhance productivity standards.
  • Implemented safety protocols, reducing workplace accidents and improving overall safety compliance.
  • Trained new employees on warehouse procedures, fostering a cohesive work environment.
  • Managed order fulfillment processes, ensuring timely delivery of products to customers.
  • Maintained cleanliness and organization of work areas to promote operational efficiency.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Education

GED

GED
01-1990

University Overview

Skills

  • Critical thinking
  • Team player attitude
  • Strong navigation skills
  • HIPAA compliance
  • Customer Service-oriented
  • Defensive driving
  • Professionalism and courtesy
  • Adaptive decision making
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Dependable and reliable
  • Attention to detail

Languages

English
Spanish

Volunteer work

Volunteer work
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Languages

Languages

Fluent English/Spanish

Timeline

Medical Transportation Driver
Transportation Medical
01.2026 - 05.2026
Client Dervice Consultant
Bichon Roofing
06.2006 - 01.2025
Warehouse Worker
Walmart
01.2000 - 01.2005
GED
GED

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SUSAN SOTO