Isiah Hicks
Beverly Hills,CA
Summary
Proven professional with a track record of optimizing schedules and enhancing guest experiences at companies like Uber. Skilled in GPS Navigation and exceptional guest relations, adept at maintaining high standards of safety and cleanliness. Demonstrates flexibility and a results-driven approach, ensuring efficiency and satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Transportation Driver
Uber
10.2020 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Checked in with dispatch service and updated with current location.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Hospitality Worker
Uncle Joes Jerk Chicken
04.2019 - 01.2021
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Monitored hotel's budget and financial records.
- Enforced policies and procedures to increase efficiency.
Hotel Housekeeper
Hilton Garden Inn Hotel
02.2017 - 12.2018
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Education
Associate of Arts - Sound Engineering
SAE Institute of Technology - New York
New York, NY05.2018
High School Diploma -
Rich East High School
Park Forest, IL06.2015
Skills
- Flexible Schedule
- Food Preparation
- Supply Restocking
- Housekeeping
- First Aid Training
- Upselling strategies
- Guest Relations
- Event preparation
- Event Planning
- Health Code Compliance
- Reservation Management
- Emergency Procedures
- GPS Navigation
- Punctuality
- Vehicle Maintenance
- Safe Driving Practices
- Transportation Regulations
- Heavy Lifting
- Hazardous Materials Handling
- Defensive Driving
Timeline
Transportation Driver
Uber
10.2020 - Current
Hospitality Worker
Uncle Joes Jerk Chicken
04.2019 - 01.2021
Hotel Housekeeper
Hilton Garden Inn Hotel
02.2017 - 12.2018
Associate of Arts - Sound Engineering
SAE Institute of Technology - New York
High School Diploma -
Rich East High School
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