Isiah McMillan
Brooklyn,N.Y.
Summary
To obtain a career that is both challenging and rewarding, while allowing me to utilize my positive attitude, work ethic and willingness to learn.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server Assistant
City Cruiser
06.2024 - Current
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Front Desk Associate
Crunch Fitness
10.2022 - 06.2024
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Barista
Starbucks
03.2019 - 11.2019
- Promotes the culture, values, and missions of Starbucks while providing excellent customer service to all guests
- Prepares beverages and food products
- Handles cash Accepts payments from customers using cash, credit and debit cards and disburse change and receipts
Intern
MTA
04.2018 - 12.2018
- Company Overview: CTEISP program Intern
- Maintenance filing and archiving of Departmental Records
- Assisting with the collection of documentation and preparation of response to legal request for information
- Preparation, coordination and polling of overtime
- CTEISP program Intern
Crew Member
Chipotle
10.2017 - 06.2018
- Accurately taking orders and provided efficient and accurate checkout experiences
- Opened and closed the store
- Prepared food, follow food safety guidelines always
- Clean workstation as needed, Offer additional products and services Store and stock merchandise and supplies after truck deliveries
- Resolved customer concerns
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Diploma - CTE Endorsement in the Transit Technician
Transit Tech High School
Associate of Science -
New York City College of Technology
06-2024
Skills
- Problem-solving
- Decision-making
- Critical thinking
- Typing proficiency
Certification
- N.J.H.S. (National Junior Honor Society)
- 10-hour OSHA
Timeline
Server Assistant
City Cruiser
06.2024 - Current
Front Desk Associate
Crunch Fitness
10.2022 - 06.2024
Barista
Starbucks
03.2019 - 11.2019
Intern
MTA
04.2018 - 12.2018
Crew Member
Chipotle
10.2017 - 06.2018
Diploma - CTE Endorsement in the Transit Technician
Transit Tech High School
Associate of Science -
New York City College of Technology
Similar Profiles
Jorge GurfinkielJorge Gurfinkiel
Yacht Captain at Supreme Yacht CruiserYacht Captain at Supreme Yacht Cruiser
Tiffany GarciaTiffany Garcia
Accounts Receivable Specialist at Cruiser AccessoriesAccounts Receivable Specialist at Cruiser Accessories
Tiffany FranksTiffany Franks
Final Finisher at Cruiser RV LLC Recreational Travel TrailersFinal Finisher at Cruiser RV LLC Recreational Travel Trailers