Isiah Roberts
Queens,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
WHOLE FOODS IN-STORE SHOPPER
Whole Food Market
04.2022 - Current
- Accurately and expeditiously receive and prepare Prime Now customer orders for delivery or pick up
- Ensure products meet quality requirements and troubleshoot problems when necessary
- Utilize utility carts, dollies, hand trucks, electric pallet jacks, and other heavy machinery to organize and transport goods.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Production Assistant
OneCommunity
05.2023 - 09.2023
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Operated camera, lighting and grip equipment to use during production process.
- Inspected equipment to verify performance and functionality, managing wear and tear.
Fulfillment Center Associate 1
Amazon Flex
06.2021 - 04.2022
- Responsible for loading and offloading merchandise trucks, deciphering work orders, locating stock, and packing items for shipment
- Use utility carts, dollies, hand trucks, and other gear to move items around
- Ensure product meets quality requirements and troubleshoot problems when necessary.
Personal Care Aide
Care Aide/Babysitter
01.2015 - Current
- Observe children, ages 3 years to 12 years old, to proactively identify issues with emotional or physical development and addressed concerns
- Assist school age children with homework assignments and projects, meal and snack preparation and daily activities
- Assist Adults with special needs with activities of daily living including meal prep, personal hygiene, and housework.
Sales Associate
Modell's Sporting Goods
06.2016 - 09.2016
- Maintained an awareness of all product knowledge, and current or upcoming product / trends
- Offloaded and processed all inventory
- Created and maintained merchandise displays
- Delivered sales, outstanding customer experience, and operational expectations.
Education
BA Financial Economics Candidate -
CUNY York
Jamaica, NY05.2023
High School Diploma -
Academy for Software and Engineering
06.2019
Skills
- Detail-oriented
- Customer Service
- Time Management
- Online Order Processing
- Planning and Organization
- Heavy Lifting
- Final-Cut Pro Expertise
- Key Grip
Certification
- Google Data Analytics
- Food Handler's License
Timeline
Production Assistant
OneCommunity
05.2023 - 09.2023
WHOLE FOODS IN-STORE SHOPPER
Whole Food Market
04.2022 - Current
Fulfillment Center Associate 1
Amazon Flex
06.2021 - 04.2022
Sales Associate
Modell's Sporting Goods
06.2016 - 09.2016
Personal Care Aide
Care Aide/Babysitter
01.2015 - Current
BA Financial Economics Candidate -
CUNY York
High School Diploma -
Academy for Software and Engineering
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