Isidra P. Morales
Phoenix,AZ
Summary
Sales representative with 5+ years of experience bringing planning and problem-solving abilities. Motivated employee with desire to take on new challenges. Strong work ethic with natural relationship-building and leadership talents.
Overview
6
6
years of professional experience
Work History
ASM (assistant Store Manager)
Saks Off 5th
04.2022 - 09.2022
- Open and close store
- Administered the store deposit, making sure the money was properly counted, logged into the system and ready to be picked up by BRINKS
- Work with AP to log in EOM security/ thefts reports and do a daily count of our fine jewelry department
- Provided assistant making the weekly employee schedule and logging in payroll
- Displayed product out neatly and according to sales or seasons
- Developed sales plans with my team to increase sales intake
- Implemented loyalty program to create a loyal customer base
- Attend weekly meeting with other store managers or company representatives to discuss new sales plans or staff incentives.
Operations manager
Saks Off 5th
Glendale
06.2018 - 04.2022
- Oversee my own team (4 total)
- Received new shipments bi-weekly as well as pick, pack and ship out orders from our fulfillment system
- Scanned in and uploaded new product into our system while inspecting merchandise carefully for anything broken or defective
- Create floor merchandise plans and dress mannequins
- Perform monthly markdowns on all departments (apparel, shoes, purses etc.)
- Update sales, traffic, conversion and order reports as part of my duties or banners, signs and posters as part of my store floor duties.
sales associate
Saks Off 5th
Glendale
12.2017 - 06.2018
- Take transactions and execute returns/exchanges for customers
- Rotate between cashier, customer service desk and fitting rooms
- Continuously walk the floor to greet or provide help with customers
- Place orders for items we did not have in stock in person and over the phone
- Help clean up and recover the floor before shutting down for the day.
packing
Amazon
Phoenix
10.2016 - 04.2017
- Fulfilled online orders by packing orders according to company guidelines.
- Verified orders against packing slips to ensure accuracy of shipment received.
- Checked the quality of items before packing them into bags or boxes.
- Utilized RF scanners for picking and packing operations.
Education
High school diploma -
Sierra Linda High School
Skills
- Project management
- Problem solving
- Customer service
- Time management
- Interpersonal communication
- POS Systems
- Marketing
- Product Merchandising
- Partnership Building
- Store operations oversight
Timeline
ASM (assistant Store Manager)
Saks Off 5th
04.2022 - 09.2022
Operations manager
Saks Off 5th
06.2018 - 04.2022
sales associate
Saks Off 5th
12.2017 - 06.2018
packing
Amazon
10.2016 - 04.2017
High school diploma -
Sierra Linda High School
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