Isidreana Lopez
Minneapolis,MN
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.
Overview
7
7
years of professional experience
Work History
Server
Buffalo Wild Wings
Fargo, ND
03.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Child Care Worker
YMCA Child Development Center
Fargo, ND
12.2021 - 07.2022
- Developed and implemented age-appropriate activities to encourage children's physical, social, emotional, and cognitive development.
- Provided a safe environment for children by ensuring that all safety regulations were followed.
- Maintained records of each child's daily attendance and activities.
- Observed children's behavior and documented any concerns or issues with parents or guardians.
- Enforced rules and discipline techniques appropriate to the age level of each individual child.
- Encouraged positive interactions between children through games, music, stories, outdoor playtime.
- Read books aloud to groups of children encouraging them to ask questions about the story being read.
- Tutored older children who needed help with their school work.
- Helped young ones learn basic skills like tying their shoes or writing their name.
- Monitored playground activity during recess times making sure that no one was hurt while playing.
Receptionist
Great Clips
Fargo, ND
07.2017 - 03.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
Education
Bachelor of Science - Early Education
North Central University
Minneapolis, MN05-2026
Sports Management -
North Central University
Minneapolis, MN05-2026
Associate of Arts - Generals
Central Lakes College
Brainerd, MN05.2024
Associate of Arts - Coaching Certificate
Central Lakes College
Brainerd, MN05-2024
High School Diploma -
Moorhead High School
Moorhead, MN05.2022
Skills
- Guest Engagement
- Positive and Professional
- Cash Handling
- Child Development
- Behavior Management
- Early Education
- Activities Planning
- Social Development
Languages
Spanish
Professional
Accomplishments
- Volleyball team captain
- Part of the first-ever Student-Athlete Advisory Council At Central Lakes College
- NIL deal with BUBBL'R
Timeline
Server
Buffalo Wild Wings
03.2023 - Current
Child Care Worker
YMCA Child Development Center
12.2021 - 07.2022
Receptionist
Great Clips
07.2017 - 03.2018
Associate of Arts - Generals
Central Lakes College
High School Diploma -
Moorhead High School
Bachelor of Science - Early Education
North Central University
Sports Management -
North Central University
Associate of Arts - Coaching Certificate
Central Lakes College
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