Isis Brown
Muskogee,OK
Summary
Motivated professional with a strong commitment to continuous learning and community engagement. Demonstrates adaptability and quick learning in diverse situations, contributing effectively to team dynamics. Proven ability to foster personal and collective growth within organizations. Ready to leverage skills and experiences to enhance team performance and drive results.
Overview
6
6
years of professional experience
Work History
Senior Personal Banker
City National Bank and Trust
Muskogee, OK
02.2025 - 05.2025
- Resolved complex customer inquiries, demonstrated exceptional problem-solving skills, and customer service.
- Strengthened client relationships through follow-ups and proactive communication.
- Constructed and participated in community outreach events to promote the bank, foster local business partnerships, and provide community education.
- Counted, verified, and handled bank deposits and armored car transactions.
- Trained new hires on customer service policies and procedures.
Self Contractor
USA Upstar
Onalaska , WI
01.2022 - 01.2023
- Managed barracks at Ft McMoy for refugee housing, conducting bi-daily cleaning and stocking supplies.
- Maintained offices for base staff and government/KBR personnel to ensure operational efficiency.
- Documented cleaning schedules, barrack conditions, and incidents to maintain accurate records.
- Enforced safety policies and procedures, promoting teamwork to ensure staff and team safety.
Dispatcher
Morgan Towing and Recovery
Muskogee, OK
01.2021 - 01.2022
- Streamlined dispatching and routing for all company trucks using GPS technology.
- Coordinated timely service and emergency responses through effective driver communication.
- Managed comprehensive records of all calls in both physical and electronic databases.
- Verified ownership and facilitated property releases efficiently.
- Engaged with insurance companies to resolve claims and inquiries.
Vault Clerk
Muscigee Creek nation Casino
Muskogee, OK
06.2019 - 01.2021
- Conducted bi-daily counts and verifications of vaults to ensure end-of-day balancing.
- Maintained accurate logs of all paper and electronic in-and-out transactions.
- Prepared cassettes and cash drawers for all casino departments efficiently.
Education
GED -
Muskogee High School
Muskogee05-2012
AS in Liberal Arts -
Southern New Hampshire University
Hooksett, NHSkills
- Notarial execution
- Task management under pressure
- Client relations and outreach
- Organizational skills
- Interpersonal communication
- Collaborative leadership
- Analytical problem-solving
- Adaptability in dynamic environments
- Conflict resolution
- Regulatory compliance
Accomplishments
- Member if the National honor Society of Leadership and Success (NSLS)
Timeline
Senior Personal Banker
City National Bank and Trust
02.2025 - 05.2025
Self Contractor
USA Upstar
01.2022 - 01.2023
Dispatcher
Morgan Towing and Recovery
01.2021 - 01.2022
Vault Clerk
Muscigee Creek nation Casino
06.2019 - 01.2021
GED -
Muskogee High School
AS in Liberal Arts -
Southern New Hampshire University
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