Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Isleana Johnson-Zaragoza

Fort Collins,CO

Summary

  • Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.
  • Enthusiastic receptionist with career success providing salon services to guests. Guarantees accurate schedules and responds to guest's questions and needs. Keeps workspace organized and clean while delivering quality communication and administration services. Greets clients warmly to deliver comfort and ease during scheduled visits.

Overview

3
3
years of professional experience

Work History

Dog Sitter

Isleana Johnson-Zaragoza
01.2022 - 08.2024
  • Caring for pets during owner absences
  • Offering animals exercise opportunities through walks and play activities
  • Developed long-term relationships with animals and clients through regular contact
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Receptionist

East Of Bali Salon
08.2023 - 01.2024
  • Salon laundry upkeep
  • Resolved customer problems and complaints.
  • Paperwork and Register upkeep
  • Influencing sales to clients
  • Serving food and drinks to clients during their stay
  • Managed multiple tasks and met time-sensitive deadlines.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Inventory and restocking frequently
  • Very Familiar with POS system
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Bachelor of Arts - Interior Design

Colorado State University
Fort Collins, CO
05.2028

High School -

San Marcos High School
San Marcos, CA
06.2024

Skills

  • Customer Service
  • Positive Attitude
  • Guest Engagement
  • Active Listening
  • Compliant
  • Technologically Savvy
  • Issue Resolution
  • Appointment Scheduling

Awards

Blue Honor Roll, Earning a GPA of 3.0-3.74

Timeline

Receptionist

East Of Bali Salon
08.2023 - 01.2024

Dog Sitter

Isleana Johnson-Zaragoza
01.2022 - 08.2024

Bachelor of Arts - Interior Design

Colorado State University

High School -

San Marcos High School

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Isleana Johnson-Zaragoza