Isle Joshua B. Ruelo
Bremerton,WA
Summary
I'm a motivated employee who desires to take on brand new challenges in means of physical and rehab skills. While also having a history of meeting company needs with organized and consistent practices. Able to work while under pressure and adapting to new situations and challenges to best enhance the organizational brand.
I'm also able to function both gross motor skills and fine motor skills utilizing running, walking, crawling or sitting, as it may be needed for me to run and keep up with a client as I help them rehabilitate an injury.
Overview
4
4
years of professional experience
Work History
Front Crew Member
Pepa's Lumpia
Bremerton, WA
08.2022 - Current
- Ensured high customer service standards were maintained during high-volume work shifts and fast-paced operations.
- Accomplished day-to-day duties accurately and efficiently through means of physical work.
- Able to to lift, squat, bend, run, and have quick reflexes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Learned administrative skills while being a cashier and a server. Skills such as phone etiquette, planning and organizing orders, counting money, collaborating with customers to satisfy their needs, also maintaining records and generating reports.
- Able to communicate through various phone call orders professionally, while also being able to comprehend what is being asked through voice/phone calls.
- Serving customers with a happy smile and engaging smile, proficiently handling food while multi-tasking.
Crew Member/Trainer Hybrid
McDonald's Restaurant
Silverdale, WA
08.2019 - 09.2022
- Completed daily tasks to ensure each section of the restaurant is fulfilled.
- Daily interaction with customers
- Helped, supervised, and guide newly hired workers on their assigned section of the floor.
- Regularly helped maintained cleanliness of the store.
- Provided excellent customer service through the assembly line while practicing safe food handling such as wearing one time use gloves, and tongs.
- Helped troubleshoot any issues that arose during shifts or transactions.
- Created group discussions among crew members about the best possible practices for providing the most efficient and excellent customer service.
- Restocked, lift, and rearrange various objects such as boxes, containers, pallets, tools that requires physical movement.
Education
High School Diploma -
Central Kitsap High School
Silverdale, WA06-2019
Some College (No Degree) - Physical Therapy Assitant
Olympic College
Bremerton, WASkills
- Resolving Complaints
- Adaptability and Flexibility
- Menu Memorization
- Meal Prep
- Cash Handling
- Quality Control
- Food Portioning
- Order Taking
- Payment Processing
- Basic Math
- Calculating Bills
- Waste Reduction
- Stocking and Replenishment
- Inventory Management
- Temperature Monitoring
- Customer Relations
- Drive-Thru Operations
- Equipment Operation
- Collaboration and Teamwork
- Food Packaging and Labeling
- Food and Beverage Service
- Kitchen Management
- Dependable and Cooperative
- Preventing Food Spoilage
- Food Handling and Sanitization
- Safe Food Handling
- Food Safety
- Kitchen Safety Standards
- Phone Orders
- Stocking and Replenishing
- Team Player
- Concise Time Management
- Dishwashing
Affiliations
- Activities such as going to the gym, exercising, stretching, lifting heavy weights and cardio.
- Also like to use computers for school and entertainment.
- Like to go out with friends to concerts and sight see various recreational places, parks, or to grab a bite to eat.
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Timeline
Front Crew Member
Pepa's Lumpia
08.2022 - Current
Crew Member/Trainer Hybrid
McDonald's Restaurant
08.2019 - 09.2022
High School Diploma -
Central Kitsap High School
Some College (No Degree) - Physical Therapy Assitant
Olympic College
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