Ismael Basaldua Jr.
Harlingen,TX
Summary
Compassionate professional in mental health care, known for high productivity and efficiency in task completion. Skilled in patient observation, behavior modification techniques, and crisis intervention. Excel in communication, empathy, and teamwork to provide exceptional care and support.
Overview
6
6
years of professional experience
Work History
Lead Mental Health Technician
Palms Behavioral Health
Harlingen, TX
10.2021 - 07.2024
- Acted as an advocate for patients' rights in accordance with ethical standards of practice.
- Tracked and replenished inventory of therapeutic supplies and materials.
- Provided excellent service to patients through personable communication.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family and staff.
- Provided support during new employee orientation and training.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
- Practiced de-escalation techniques with certified intervention training.
Mental Health Technician
Palms Behavioral Health
Harlingen, TX
06.2018 - 09.2021
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Documented patient interactions in compliance with HIPAA requirements.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them
- Maintained daily logs and records of patient care, condition, progress, or problems to report.
- Practiced de-escalation techniques with certified intervention training.
- Developed positive relationships with patients while maintaining professional boundaries.
Education
GED -
Texas State Technical College
Harlingen, TX03-2008
Skills
- Family support
- Behavioral management
- Anger management
- Individual therapy
- Therapeutic communication
- Psychiatric care
- Team Leadership
Accomplishments
Employee of the month in 2022
Timeline
Lead Mental Health Technician
Palms Behavioral Health
10.2021 - 07.2024
Mental Health Technician
Palms Behavioral Health
06.2018 - 09.2021
GED -
Texas State Technical College
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