Compassionate mental health technician skilled in suicide prevention, behavioral management, and family support. Proven ability to develop individualized care strategies and conduct educational sessions for patients and families.
Work History
Lead Mental Health Technician
7 Months
DMH of MA | 10.2021 - 05.2022
Monitored patient behavior and reported changes to healthcare team for timely interventions.
Collaborated with multidisciplinary teams to ensure comprehensive mental health services for patients.
Assisted in developing and implementing patient care plans to support individualized treatment goals.
Conducted educational sessions on coping strategies and mental wellness for patients and families.
Documented patient progress accurately in electronic health records to maintain compliance and continuity of care.
Trained new staff on protocols, enhancing team efficiency and adherence to best practices in patient care.
Supervised mental health staff, ensuring adherence to treatment plans and safety protocols.
Trained and mentored new technicians on best practices in mental health care.
Mental Health Technician
3 Years
DMH of Massachusetts | 10.2018 - 10.2021
Implemented therapeutic interventions under clinical supervision to enhance patient well-being.
Monitored patient behavior to ensure safety and adherence to treatment plans.
Assisted in daily living activities, promoting independence and personal growth.
Documented patient progress and communicated insights to healthcare team effectively.
Trained new staff on operational procedures and best practices for patient care.
Collaborated with multidisciplinary teams to develop individualized care strategies.
Mental Health Support Worker
2 Years 9 Months
DMH of Massachusetts | 01.2016 - 10.2018
Provided compassionate support to individuals with mental health challenges, fostering a safe environment.
Facilitated group therapy sessions, promoting engagement and peer support among participants.
Monitored client behavior and reported changes to the treatment team for timely intervention.
Facility Service Associate
11 Years
DMH of MA | 01.2005 - 01.2016
Maintained cleanliness and safety standards across facility areas.
Conducted routine inspections to identify maintenance needs and ensure compliance.
Operated cleaning equipment efficiently to enhance operational productivity.
Assisted in training new staff on proper cleaning protocols and safety measures.
Education
High School Diploma
Millis Jr/Sr HS | Millis, MA | 05-1990
Bachelor of Arts - Business Administration and Economics
WSU | Worcester, MA | 05-2021
Skills
Mental health counseling
Coping strategies
Behavioral management
Clinical charting
Clinical documentation
Crisis intervention
Progress monitoring
Behavior observation
Daily living support
Family support
Clinical charting
Accomplishments
Over Time was able to communicate effectively in 3 Languages (English Spanish ASL) and work with clients from 8 yrs old to 65+.
Supervised team of 5 staff members.
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Lead Mental Health Technician
DMH of MA
10.2021 - 05.2022Read More
Mental Health Technician
DMH of Massachusetts
10.2018 - 10.2021Read More
Mental Health Support Worker
DMH of Massachusetts
01.2016 - 10.2018Read More
Facility Service Associate
DMH of MA
01.2005 - 01.2016Read More
WSU
Bachelor of Arts from Business Administration and Economics