Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ismael Bravo

410 NORTH K ST,CA

Summary

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

9
9
years of professional experience

Work History

Front End Associate

Rite Aid
05.2018 - 12.2020
  • Retail
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Cashier
  • Customer Service
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Merchandising Specialist

Home Depot
06.2017 - 09.2018
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Planned commercial displays to attract customers.
  • Updated pricing and signage to complete product displays and educate customers.
  • Organized store merchandise racks by size, style, and color.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Created interior displays to promote products in alignment with corporate sales objectives.

Driver

MIssion LinenSupply
03.2023 - 02.2024
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Targeted multifamily owners with polished sales presentations to reach full sales potential.
  • Calculated sales commission for sales team of [Number] representatives.
  • Analyzed daily sales figures and developed strategies to increase sales.
  • Promoted ongoing sales, promotions and upcoming events, boosting sales [Number]%.
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Educated customers about billing, payment processing and support policies and procedures.

Caregiver

Superior Caregiving
03.2024 - 07.2024
  • Assisted patients with self-administered medications.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Supervisor

CVS Pharmacy
04.2024 - 05.2026
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.

Education

High School -

Santa Barbara High School
Santa Barbara, CA
01.2010

Skills

  • Hardworking
  • Bilingual
  • Problem solver
  • Responsible
  • Reliable
  • Excellent social energy
  • Good customer service

Languages

Spanish
Italian
Elementary

Timeline

Supervisor

CVS Pharmacy
04.2024 - 05.2026

Caregiver

Superior Caregiving
03.2024 - 07.2024

Driver

MIssion LinenSupply
03.2023 - 02.2024

Front End Associate

Rite Aid
05.2018 - 12.2020

Merchandising Specialist

Home Depot
06.2017 - 09.2018

High School -

Santa Barbara High School

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Ismael Bravo