Ismael Montelongo
San Antonio,TX
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
06.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Home Delivery Technician
Sleep Number
11.2020 - 11.2023
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Collaborated with team members to ensure seamless coordination between warehouse and delivery operations.
- Increased overall productivity by assisting in warehouse operations when not on deliveries.
- Maintained a high level of safety with strict adherence to driving regulations and vehicle maintenance protocols.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
- Conducted pre-and post-delivery inspections of vehicles, ensuring compliance with safety standards.
Production Technician
Servpro
06.2018 - 11.2019
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Enhanced production efficiency by streamlining processes and optimizing equipment usage.
- Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
Material Handler
Goodwill Industries Of San Antonio
07.2017 - 11.2017
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Education
No Degree - Commerical Driver License
Good Careers Academy
San Antonio, TX04.2017
High School Diploma -
George Gervin Academy
San Antonio, TX06.2014
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Forklift Operation
- Safe Driver Training
- Vehicle Inspection
- Delivery recordkeeping
- Commercial driving
- Pre-Trip and Post-Trip Inspections
- Fluent in Spanish
Timeline
Delivery Driver
DoorDash
06.2022 - Current
Home Delivery Technician
Sleep Number
11.2020 - 11.2023
Production Technician
Servpro
06.2018 - 11.2019
Material Handler
Goodwill Industries Of San Antonio
07.2017 - 11.2017
No Degree - Commerical Driver License
Good Careers Academy
High School Diploma -
George Gervin Academy