Ismael Nunez Santana
Nederland
Summary
I'm a dedicated, responsible, respectable individual with 7 years of customer service experience, having worked at a SuperStore as a Stocking Associate and prior to that, worked at a restaurant. Therefore, demonstrating reliability and teamwork skills in fast paced environments. Additionally bilingual and adaptable, I excel in team collaboration and maintaining workplace cleanliness. Recognized for enhancing positive morale and delivering exceptional service as well as committed to continuous performance improvement.
Overview
6
6
years of professional experience
Work History
Stocking Associate
Walmart
06.2023 - Current
- Organized and stocked merchandise to ensure optimal product availability.
- Collaborated with team members to maintain store presentation standards.
- Operated warehouse equipment, including pallet jacks and forklifts, safely and efficiently.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Conducted regular checks of backroom organization to maximize storage space utilization.
Restaurant Server
La Suprema
01.2019 - 06.2023
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Collaborated with kitchen staff to facilitate efficient food preparation and timely delivery.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities in fast-paced environment.
- Resolved customer complaints swiftly, maintaining high satisfaction levels through effective communication.
Education
Graduate Certificate - Medical Office Assistant
Lamar State College Port Arthur
Port Arthur, TX12-2024
High School Diploma -
Nederland High School
Nederland, TX06-2018
Skills
- Bilingual
- 7 Years of Customer Service Experience
- Strong people skills
- Strong work ethic and mentality
- Restocking shelves
- Workplace cleanliness
- Team collaboration
- Workplace adaptability
- Positive attitude
- Friendly and personable
- Willing to learn
- Performance improvement
Timeline
Stocking Associate
Walmart
06.2023 - Current
Restaurant Server
La Suprema
01.2019 - 06.2023
Graduate Certificate - Medical Office Assistant
Lamar State College Port Arthur
High School Diploma -
Nederland High School
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