ISMAEL SANDERS
Goldsboro,NC
Summary
Detail-oriented professional with nearly two decades of experience, excelling in organizational, technical, and interpersonal skills. Proven track record of processing and disseminating information efficiently, ensuring timely project completion. Recognized for maintaining professionalism while engaging with individuals at all levels and achieving high customer satisfaction. Committed to leveraging expertise to become a vital asset within a dynamic organization.
Overview
21
21
years of professional experience
Work History
Telecommunicator
State Capital Police
11.2023 - Current
- Enhanced public safety by accurately documenting incident details and maintaining up-to-date records in the system
- Operated emergency response systems to update and retrieve up-to-date information for first responders
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations
- Helped train new hires on department procedures, equipment usage, and best practices for managing high-stress situations effectively
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments
- Used specialized software to track and maintain case incident numbers and logs
- Reduced officer response time to critical incidents, utilizing advanced mapping technology for efficient routing guidance
Direct Selling Consultant
AMG Success Group
Washington, DC
01.2010 - 01.2024
- .Product Promotion: Direct selling consultants are responsible for introducing and demonstrating products to potential customers, often through in-person presentations or online demonstrations. They must effectively communicate the features and benefits of the products to persuade customers to make a purchase
- .Lead Generation: They actively seek out new customers by canvassing assigned territories, networking, and leveraging referrals. This involves conducting market research to identify potential leads and opportunities for sales growth
- .Sales Strategy Development: Consultants analyze competition and market trends to devise effective sales strategies. They may assist in creating marketing plans that align with company goals and help optimize pricing strategies
- .Customer Relationship Management: Building and maintaining positive relationships with clients is essential. This includes understanding customer needs, addressing inquiries, and providing exceptional customer service throughout the sales process
- .Order Processing: Once a sale is made, consultants are responsible for processing orders, ensuring timely delivery of products, and handling any post-sale customer support issues
Culinary Consultant
ChefNLikeMe LLC
Goldsboro, USA
12.2016 - 12.2023
- Conduct comprehensive menu analysis and recommend improvements
- Train kitchen staff on food preparation and presentation techniques
- Ensure compliance with health and safety regulations
- Assess client needs and develop customized culinary solutions
- Develop and implement cost control measures
- Stay updated with latest culinary trends and technologies
- Proven track record of successful consulting projects
Real Estate Agent
Talented 10th Properties
Fayetteville, USA
07.2022 - 06.2023
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Ensured all transactions followed state laws regarding real estate practices.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Assist Sellers with fiduciary responsibilities surrounding the best listing price and positioning to sell their home with profit potential.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Provided guidance to clients throughout the entire buying or selling process.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Communications Specialist
US Army
06.2004 - 08.2014
- Trained more than 5000+ soldiers on Satellite and ground communications equipment
- Ultra-High Frequency and Very High Frequency radio systems
- Test soldiers on basic Unsecure Radio knowledge
- Maintaining equipment, terminal devices, and power generators
- Established mobile, tactical and non-tactical satellite communication
- Encrypted and Loaded Secure data into various communications devices
- Provided user level training to senior staff officers
- Subject matter expert on Multi interface battlefield tracking system Satellite Communication
Education
A.S - Accelerated Culinary Arts
STRATFORD UNIVERSITY
Baltimore, MD06.2017
Skills
- Public Speaking
- Teamwork and Leadership Skills
- Business Leadership Development
- Strategic Thinking
- Negotiation Skills
- Problem Solving
- Interpersonal Skills
- Technical Aptitude
- Adaptability To New Technologies
- Response trees
- Multi-line telephone systems
- Inbound customer service
Extracurricular Activities
American Culinary Federation
Timeline
Telecommunicator
State Capital Police
11.2023 - Current
Real Estate Agent
Talented 10th Properties
07.2022 - 06.2023
Culinary Consultant
ChefNLikeMe LLC
12.2016 - 12.2023
Direct Selling Consultant
AMG Success Group
01.2010 - 01.2024
Communications Specialist
US Army
06.2004 - 08.2014
A.S - Accelerated Culinary Arts
STRATFORD UNIVERSITY
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