ISMAEL ZAMPALIGRE
New York,NY
Summary
Wine seller with over 6 years of experience at Hamilton Wine House, demonstrating a robust understanding of wine regions and industry trends. Skilled in sales, inventory control, and negotiation, with a passion for delivering personalized wine pairing recommendations. Dedicated to enhancing customer experience through exceptional service and a deep appreciation for the art of wine tasting.
Overview
7
7
years of professional experience
Work History
Wine Seller
Hamilton Wine House
02.2018 - Current
- Drive revenue growth through targeted upselling techniques.
- Streamline ordering process, reducing wait times.
- Implement customer loyalty program, increasing repeat business substantially.
Wine Server
Venateria
01.2024 - 08.2024
- Served wine with passion, enhancing guest experiences.
- Developed deep knowledge of varietals, pairings.
- Boost wine sales through personalized recommendations.
Server
Arlo Hotels
02.2022 - 12.2023
- Ensure guests orders are correct and delivered from the kitchen in a timely manner
- Uphold service standards to ensure a memorable guest experience
- Engage with guests and colleagues in a professional manner
Education
University of Burkina Faso
Ouadougou06.2013
Skills
- Sales
- Inventory Control
- Service Experience
- Wine pairing
- Microsoft Pos
- Fluent in English, French and German
Timeline
Wine Server
Venateria
01.2024 - 08.2024
Server
Arlo Hotels
02.2022 - 12.2023
Wine Seller
Hamilton Wine House
02.2018 - Current
University of Burkina Faso
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