Summary
Overview
Work History
Education
Skills
Certification
ASSESSMENTS
Languages
Timeline

Tami Prisco

Montclair,VA

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Educational background in Business Management & Finance from Tulane University with professional experience in Operations Direction and Management. Proven ability to streamline operations and foster team collaboration to achieve organizational goals and drive sales. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Ability to excel in a variety of roles excelling in providing the highest level of customer service and hospitality.

Overview

2017
2017
years of professional experience
1
1
Certification

Work History

Wine Supervisor + Classroom Facilitator

Total Wine & More
  • Winner Silver Cork (Employee of Month)
  • Winner Golden Cork (District Employee of Q4)
  • Increased customer satisfaction with streamlined service procedures.

Hospitality Manager

Costanoa Eco Resort, Lodge + Cascade Restaurant
  • Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
  • Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.

Wine Consultant - Wine Director/FOH Manager

The Woodruff Wine Bar
  • Achieved top-salesperson status consistently by establishing rapport with clientele and presenting knowledgeable recommendations tailored to clients'' needs.

Wine Consultant - New Business Development – Wine Bar Manager & Events

SAVI Cucina + Wine Bar
  • Built Wine Program for new restaurant & wine bar concept; trained and educated Wine Bar Staff
  • Regularly researched industry trends to remain current on emerging regions and wineries, offering unique selections to customers.

Manager Wine Sales & Events

Bottles Beverage Superstore
  • Managed budgets for various departmental initiatives.
  • Cross-trained existing employees to maximize team agility and performance.

Wine Consultant - Director of Operations & Event Sales

Bin526 Wine Bar.Restaurant.Craft Cocktails
  • Managed daily operations for Bin526 Wine Bar.Restaurant.Craft Cocktails
  • Maintained detailed records of customer preferences, enabling targeted marketing efforts for future promotions or events.
  • Maintained and managed inventory
  • Private event sales, coordination and execution
  • Daily sales report reconciliation
  • Staff training, hiring & scheduling
  • Developed and implemented strategies for revenue growth and increased sales
  • Scheduled and managed Tasting Events
  • Developed and managed Wine Club

Director, Napa Valley Education Center & Tasting Room

Mira Winery
  • Director of Operations for Mira Winery’s Napa Valley Education Center & Tasting Room
  • Implemented performance metrics for consistent evaluation and improvement.
  • Established & built the only Napa Valley Tasting Room in the city of Charleston
  • Responsibilities: Oversee all daily operations for the Napa Valley-based company’s satellite location in Charleston
  • Created and implemented strategies to grow brand recognition
  • Managed Regional Wine Club
  • Coordinate, plan and execute special events, corporate group outings, non-profit charity shows and book music
  • Meet and tour prospective private event clients and tailor their event to meet specific and unique needs
  • Increase overall event and direct to consumer sales
  • Schedule regular maintenance for building and update all technology systems
  • Lead Educational Wine Tastings and presentations centered on Napa Valley History and general wine knowledge while building brand loyalty and generating sales while encouraging Wine Club membership
  • Conduct off site private wine tastings and educational events
  • Process and trouble-shoot national shipping orders
  • Maintain and order inventory
  • Schedule all reservations and provide information on the company highlighting the significance of a luxury boutique Napa Valley Winery
  • Manage and build social media platform
  • Successfully tripled annual sales revenue in a year and a half and doubled Wine Club memberships with extremely high retention in the same time period

Manager, Lead Sales Professional

Meadows Farms Nursery & Garden Center

Manager, Lead Sales Professional

Stadler Nurseries

Insurance Licensed Professional Sales Agent (Boat)

GEICO Insurance Agency

Manager & Sales Photographer

SHARP SHOOTER IMAGING Sheraton Waikiki & Beachboy Photography

Venue Coordinator & Event Sales Manager

Morais Vineyards and Winery
03.2013 - 07.2016
  • Initially employed in2013 as a Tasting Room Consultant on a part time and on going basis
  • Moved into Full Time Coordinator position in early2016
  • Responsible for the coordination of wedding rehearsals, rehearsal dinners, ceremonies and receptions according to company policy and procedures
  • Successfully and dutifully communicate with clients to retrieve all necessary event information
  • Work with client to update proposals
  • Rely on experience and judgment to plan and accomplish goals
  • Translate tours into venue sales and bookings for weddings and corporate events
  • On site representative during events
  • General Responsibilities:-Perform both scheduled and walk-in site tours, answer questions and follow up to book the client
  • Facilitate contract signing.-Maintain and update client files and become the representative for the client to ensure that event details run smoothly and that the wishes of venue owners are honored and protected throughout the process.-Receive, coordinate and confirm event arrangements with appropriate staff and vendors.-Meet with vendors and schedule stylized photo shoots for advertising purposes.-Update social media and respond to requests and questions.-Respond to all correspondence in a timely manner.-Receive numerous positive reviews from customers, clients, vendors and guests of the winery and venue

Education

Bachelor's of Science - Business Management & Finance / International Relations

Tulane University, New Orleans, LA
01.2000

Skills

  • Management & Supervisory Experience
  • Court of Master Sommeliers - Level 1 (actively pursuing Level 2)
  • ServSafe Safe Alcohol & Food Safety Management Certified
  • Proven Sales Success & Sales Training Certified
  • Remote Database Maintenance
  • Remote Shipping Platform Coordination
  • Remote Reservations Managment
  • Microsoft Office
  • Office Management and Administration
  • Outstanding Customer Service Skills
  • Cash Handling, Opening&Closing Responsibilities
  • Excellent Written and Verbal Communication
  • Account Management
  • Data Entry
  • MS Office
  • Sales
  • Restaurant Management Experience

Certification

  • Court of Master Sommeliers - Level1 Oct2019; Preparing and at Level II knowledge
  • SafeServ Food Safety Manager Certified
  • Safe Alcohol Service Certified
  • Napa Valley Rocks & Sales Techniques Certified – Napa Valley Wine Institute
  • Sales Technique & Customer Service Certified Training Course – GEICO & Sheraton Waikiki

ASSESSMENTS

  • Sales: Influence & Negotiation — Highly Proficient
  • Reliability — Highly Proficient
  • Napa Valley Rocks Sales Certification
  • SafeMark Food Safety Manager Certification
  • GEICO Lean Six Sigma Sales Certification
  • Court Of Master Sommeliers

Languages

Spanish
Limited Working

Timeline

Venue Coordinator & Event Sales Manager - Morais Vineyards and Winery
03.2013 - 07.2016
Manager, Lead Sales Professional - Meadows Farms Nursery & Garden Center
Manager, Lead Sales Professional - Stadler Nurseries
Insurance Licensed Professional Sales Agent (Boat) - GEICO Insurance Agency
Manager & Sales Photographer - SHARP SHOOTER IMAGING Sheraton Waikiki & Beachboy Photography
Wine Supervisor + Classroom Facilitator - Total Wine & More
Hospitality Manager - Costanoa Eco Resort, Lodge + Cascade Restaurant
Wine Consultant - Wine Director/FOH Manager - The Woodruff Wine Bar
Wine Consultant - New Business Development – Wine Bar Manager & Events - SAVI Cucina + Wine Bar
Manager Wine Sales & Events - Bottles Beverage Superstore
Wine Consultant - Director of Operations & Event Sales - Bin526 Wine Bar.Restaurant.Craft Cocktails
Director, Napa Valley Education Center & Tasting Room - Mira Winery
Tulane University - Bachelor's of Science, Business Management & Finance / International Relations

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Tami Prisco