ISMAEL BALVANTIN
SANTA FE,Texas
Summary
Dedicated public service professional with over 20 years of experience in customer service and inventory management. Proven ability to build relationships and maintain safety standards while enhancing the customer experience. Seeking an opportunity to leverage skills in a reliable organization for mutual growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Stocker
HEB
10.2025 - 06.2026
- Stocked shelves with products to maintain inventory levels and product visibility.
- Organized merchandise displays to enhance customer shopping experience and accessibility.
- Assisted customers in locating products and answering inquiries about merchandise.
- Collaborated with team members to ensure efficient stocking processes and workflow.
- Maintained cleanliness of stock areas to meet safety and organization standards.
- Monitored expiration dates on perishable items and removed outdated products promptly.
- Participated in inventory counts to support accurate stock management and reporting.
- Lifted materials of varied weights on a regular basis.
- Inspected stock for damage or defects and reported issues to management.
Owner/Employee
Bal's Tires
10.2022 - 12.2023
- Managed finances to ensure timely payments for rent, utilities, equipment, tools, tires, and advertising expenses.
- Monitored inventory levels of tires and repair equipment to maintain operational readiness.
- Executed maintenance on tire changers, balancers, and lifts to reduce downtime.
- Cultivated relationships with local businesses and fleet companies for repeat customer engagement.
- Oversaw social media accounts and websites to boost customer interaction.
- Handled budgeting, pricing, and financial planning to optimize profitability.
- Ensured proper mounting, balancing, and installation of tires for safety and performance.
Driver
Marty's City Auto (Towing)
09.2017 - 09.2022
- Operated tow trucks to recover and transport disabled, abandoned, or illegally parked vehicles.
- Secured vehicles using wheel lifts, flatbeds, or other towing equipment for safe transport.
- Provided roadside assistance services including jump-starting, tire changes, unlocking doors, and fuel delivery.
- Interacted professionally with vehicle owners and law enforcement to explain services and handle paperwork.
- Inspected and maintained tow trucks and equipment to ensure safe operational conditions.
- Responded to calls from dispatch, police, or roadside assistance, often during irregular hours.
- Performed physically demanding tasks such as attaching tow gear and securing heavy vehicles.
Deputy Sheriff
Galveston County Sheriff's Office
08.2001 - 07.2017
- Patrolled assigned areas to deter criminal activity and maintain a visible law enforcement presence, contributing to community safety.
- Responded to emergency and non-emergency calls, conducting preliminary investigations and providing assistance.
- Executed routine headcounts, cell inspections, and perimeter checks, enhancing facility security and preventing escapes.
- Monitored inmate behavior, intervening in disputes and escalating issues to maintain a secure environment.
- Enforced facility policies while responding to incidents such as fights and medical emergencies.
- Managed inmate intake and release processes, ensuring thorough searches, accurate documentation, and proper property inventory.
- Transported inmates securely to court appearances and medical facilities.
Education
High School Diploma -
Santa Fe High School
Santa Fe, TXSome College (No Degree) -
Galveston College
Galveston, TXSkills
- Inventory management
- Attention to Detail
- Safety Conscience
- Customer Service
- Problem Identification
- Team Player
- Team Collaboration
- Initiative to Work Independently
- Reliable and Punctual
Certification
- Bilingual in Spanish (Speak, Read, and Write)
- Type 40 WPM
- Knowledgeable in Word and Excel
- Peace Officers License
- TDLR Towing License
Timeline
Stocker
HEB
10.2025 - 06.2026
Owner/Employee
Bal's Tires
10.2022 - 12.2023
Driver
Marty's City Auto (Towing)
09.2017 - 09.2022
Deputy Sheriff
Galveston County Sheriff's Office
08.2001 - 07.2017
High School Diploma -
Santa Fe High School
Some College (No Degree) -
Galveston College