Ismael J. Ponce
Bell Gardens,CA
Summary
Dedicated Volunteer Coordinator proficient in managing volunteer operations for community organizations. Quality-driven professional adept at finding and training successful volunteers. Bringing more than 10 years of experience and passion for community service.
Overview
10
10
years of professional experience
Work History
Volunteer/Coordinator in Church
Faith Life Church
07.2022 - Current
- Collaborate with leadership in the music department with training and providing feedback.
- Director of 10-20 volunteers that serve weekly in the music department.
- Participate in women and men events between 200-300 attendees.
- Assist in large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
Volunteer/Coordinator in Church
Revive Church
08.2014 - Current
- Active volunteer/member in church community assisting the less fortunate in local areas throughout the Inland Empire.
- Provided support services such as resources, food, medical care, and school necessities.
- Served the community through church events for children and youth.
- Assisted in organizing and leading community events ranging between 50-300 attendees.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Participate in regular meetings with volunteers to provide feedback and discuss improvement opportunities.
- Organized spaces, materials and catering support for the community and church events.
- Serve in the local church in children and youth ministry through teaching and leadership roles.
- Educating, training, and engaging with students in spiritual education, life skills development, social communication, and planned activities/events.
- Director in charge of 15-20 volunteers in the music department in the local church and community.
- Coordinated large-scale events (up to 1,000 attedees) involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
Driver
FedEx
08.2020 - 04.2022
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Followed all relevant traffic laws and safety regulations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Minimized liability by consistently following road rules when driving.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Delivered goods and products to customer on time and in excellent condition.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Obtained signatures from customers upon delivery of goods.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CASkills
- Interpersonal communication skills
- Strategic Planning
- Community Outreach
- Program Oversight
- Relationship Building
- Customer Service Management
- Team Leadership
- Volunteer Recruitment
Languages
Spanish
Native or Bilingual
Timeline
Volunteer/Coordinator in Church
Faith Life Church
07.2022 - Current
Driver
FedEx
08.2020 - 04.2022
Volunteer/Coordinator in Church
Revive Church
08.2014 - Current
High School Diploma -
Bell Gardens High School
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