Ismael Patrice Okoin
Delivery Driver
Seattle,WA
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Responsible Delivery Driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Delivery Driver
Blue Sky Express
Kent, WA
11.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
- Assisted warehouse staff with tasks during downtime.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Adhered to safe lifting techniques to avoid injuries.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Fostered positive working relationships with regular customers.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
Food Delivery Driver
DoorDash
Seattle, WA
12.2018 - 12.2023
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Developed and maintained professional relations between customer, store personnel and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Fostered positive working relationships with regular customers.
- Completed routine maintenance on truck to keep in working order.
Package Delivery Driver
XYZIT Logistics
Columbus, OH
04.2019 - 02.2023
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Lifted, lowered and carried packages typically weighing up to 100 pounds throughout regular course of delivery.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Rerouted delivery to storefront locations specified by recipient through mobile app, adapting delivery route to sudden changes in delivery preferences indicated by app users.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
- Completed routine maintenance on truck to keep in working order.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Inspected load security and checked for damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Operated vehicles to move personal, business and industrial goods.
- Fostered positive working relationships with regular customers.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed on-time deliveries by choosing best and most efficient routes.
- Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
- Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Maintained consistent on-time delivery record with 100% of orders arriving ahead of schedule.
Driver
Lyft
Columbus, OH
12.2018 - 01.2020
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Checked in with dispatch service and updated with current location.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Stored passenger luggage and personal items with care for safety and security.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Followed road rules to protect passengers and prevent accidents.
- Obtained fares from passengers, issued change and secured cash from theft.
- Helped passengers with questions or area information such as points of interest and entertainment options.
- Offered above-and-beyond service to every rider to encourage repeat business.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Transported high-value clients with professionalism and discretion.
- Arrived on time to customer appointments.
Packer Associate, Machine Operator, Picker
Solution Staffing
Columbus, OH
03.2015 - 10.2017
- Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Manually set up machinery, lathes and grinders.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Checked inventory and selected products from specific locations based upon availability.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Replenished items taken from shelves, safely using equipment to lift and organize products.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Scanned packages and boxes and moved to loading dock for shipment.
- Quickly and properly wrapped and boxed [Type] and [Type] items, maintaining uniformity to meet fulfillment targets.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Directed weekly product cycle counts and corrected errors in warehouse inventory system.
- Set up and operated various machine tools and jigs to produce precision parts.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
Education
High School Diploma -
Sidney High School
Sidney, OH 01.2007 - 05.2009
Skills
Logistics knowledge
Additional Information
Positive attitude
Communication
Teamwork
Self-management
Willingness to learn
Thinking skills
Resilience
Timeline
Delivery Driver
Blue Sky Express
11.2022 - Current
Package Delivery Driver
XYZIT Logistics
04.2019 - 02.2023
Food Delivery Driver
DoorDash
12.2018 - 12.2023
Driver
Lyft
12.2018 - 01.2020
Packer Associate, Machine Operator, Picker
Solution Staffing
03.2015 - 10.2017
High School Diploma -
Sidney High School
01.2007 - 05.2009
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