ISMAHEL OLABIYI
Junior Front End Web Developer
Charlotte,NC
Summary
Agile and adaptable team leader with stellar 4 years history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Fairly new to Web Development within a team, but with quick thinking and assimilation capabilities, I'm sure do fine. Authorized to work in the US for any employer. Reliable Work From Home Customer Service Agent known for providing consistent availability and performance metrics. Comfortable applying scenario-driven responses or personally-researched resolutions. Talented at reaching mutually beneficial outcomes even during stressful customer service calls.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Work From Home
Fiverr
Charlotte, United States
03.2022 - Current
- Answered live online chats to give quick answers and solve problems faster.
- Performed independent research to solve complex issues, employing resources such as Front-End Languages and little Back-End Technology.
- Applied creative thinking to multiple clients' questions and concerns absent from scenario-based response manuals.
Assistant Manager
Amazon.com
Charlotte, NC
04.2018 - 12.2020
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Mentored team of over 50 members to enhance professional development and accountability in workplace.
UPS Package Handler
UPS
Charlotte, NC
09.2016 - 04.2018
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Daily loaded over 350 package containers onto forklifts and transported into packaging areas.
- Proved successful working within tight deadlines and fast-paced environment.
Education
No Degree - Front End Web Development
Codecademy
Online 02.2023 - Current
High school diploma - Software Engineering
Central Piedmont Community College
01.2017 - 07.2019
Skills
Assistant Manager
Timeline
No Degree - Front End Web Development
Codecademy
02.2023 - Current
Work From Home
Fiverr
03.2022 - Current
Assistant Manager
Amazon.com
04.2018 - 12.2020
High school diploma - Software Engineering
Central Piedmont Community College
01.2017 - 07.2019
UPS Package Handler
UPS
09.2016 - 04.2018
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