Ismaiel martinez
Wichita Falls,TX
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier
Taco Bell
Wichita Falls, TX
09.2023 - 03.2024
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Greeted customers, took orders, and provided product information.
- Ensured compliance with all health regulations related to food handling practices.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Maintained knowledge of current menu items, prices, and promotions.
- Received payment from customers and made change as needed.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained cleanliness of work area throughout shift.
- Verified that orders were accurate and complete before delivering them to customers.
- Replenished supplies such as napkins, straws, condiments, trays throughout shift.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Followed store policies and procedures in regards to cleaning and sanitizing.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Completed opening, closing and shift change tasks by following company guidelines.
Lifeguard
Castaway Cove Waterpark
Wichita Falls, TX
06.2022 - 08.2022
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Monitored swimmers to ensure safety in the pool area.
- Watched over swimmers to respond quickly to distress situations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Education
High School Diploma -
Wichita Falls High School
Wichita Falls, TX05-2024
Skills
- Basic computer skills
- Teamwork and Collaboration
- Continuous Improvement
- Time Management
- Robotics
- Power Tools
- Safe cleaning with chemicals
- Customer Service
- Sweeping and Mopping
- Interior and exterior cleaning
- Debris Removal
- Heavy Lifting
- Trimming and edging flower beds
- Weeding and edging
Certification
Certified SolidWorks Associate - May 2024
References
References available upon request.
Timeline
Drive-Thru Cashier
Taco Bell
09.2023 - 03.2024
Lifeguard
Castaway Cove Waterpark
06.2022 - 08.2022
High School Diploma -
Wichita Falls High School
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