Ismail Abdi
Columbus
Summary
Dynamic security professional with a proven track record at Securitas Security, excelling in incident reporting and CCTV surveillance. Adept at enhancing safety through proactive risk assessment and fostering client relationships, resulting in improved customer satisfaction. Recognized for physical fitness and effective communication skills, ensuring a secure and welcoming environment.
Overview
2
2
years of professional experience
Work History
Security Officer
Securitas Security
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Sales Representative
Holister
08.2023 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Built relationships with customers and community to promote long term business growth.
Education
Automotive Engineering
Penn Foster Career School
Scranton, PA03-2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Physical fitness
Languages
English
Full Professional
Somali
Full Professional
Timeline
Security Officer
Securitas Security
06.2024 - Current
Sales Representative
Holister
08.2023 - 06.2024
Automotive Engineering
Penn Foster Career School
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