ISMAIL A. SCOTT
PITTSBURG,CA
Summary
Motivated and results-driven professional with proven expertise in customer service, time management, and problem-solving. Adept at troubleshooting, utilizing technology to enhance workflow, and fostering strong client relationships. Excellent communicator with a track record of exceeding performance goals, and delivering exceptional service. Talented professional, successful at consistently delivering the highest quality service. Fast worker, focused on going the extra mile to sell more and keep customers happy. Committed to attracting new customers by maintaining consistent excellence in service.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Livermore Toyota
Livermore, CA
01.2025 - Current
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
CEO of Road Agent Solutions - Roadside Assistance
Road Agent Solutions, LLC
Pittsburg
10.2024 - Current
- Company Overview: A small business that focuses on providing roadside assistance service to anyone that is stuck on the side of a highway or street
- Providing customers with flat tire changes and battery jumps for a low cost
- A small business that focuses on providing roadside assistance service to anyone that is stuck on the side of a highway or street
Parking Ambassador
Parking Concepts Inc.
Walnut Creek
08.2022 - 02.2024
- Greeted and assisted visitors, facilitating smooth entry and exit in controlled parking environments
- Repaired and maintained ticketing machines and gate barriers, ensuring operational efficiency
- Provided customer assistance with parking pass registrations and inquiries, maintaining positive interactions daily
Sales Advisor
Mike’s Bikes of Walnut Creek
Walnut Creek, CA
03.2022 - 06.2022
- Greeted and assisted customers in identifying products suited to their needs.
- Maintained communication with customers regarding product arrivals and store updates.
- Contributed to a dynamic sales environment, enhancing customer satisfaction, and boosting sales.
Brand Ambassador
ElectraMeccanica
Walnut Creek, CA
10.2021 - 02.2022
- Engaged with customers, providing updates and tracking delivery schedules for SOLO vehicles
- Distributed flyers, brochures, and other materials at promotional events.
- Delivered outstanding customer service to enhance brand loyalty and retention.
Education
College - Electrical Technology, Automotive Technology
Los Medanos College
Pittsburg, CA01.2022
Highschool -
The Springstone School
Lafayette, CA06.2018
Skills
- Customer Service
- MS Office (Word, Excel, Powerpoint)
- Mechanical troubleshooting
- Problem Solving and Critical Thinking
- Strong verbal and written communication
- Product and service sales
Additional Highlights
- Consistently recognized for outstanding teamwork and reliability.
- Experience working with diverse clientele and in dynamic environments.
Timeline
Sales Consultant
Livermore Toyota
01.2025 - Current
CEO of Road Agent Solutions - Roadside Assistance
Road Agent Solutions, LLC
10.2024 - Current
Parking Ambassador
Parking Concepts Inc.
08.2022 - 02.2024
Sales Advisor
Mike’s Bikes of Walnut Creek
03.2022 - 06.2022
Brand Ambassador
ElectraMeccanica
10.2021 - 02.2022
College - Electrical Technology, Automotive Technology
Los Medanos College
Highschool -
The Springstone School
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