Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ismail Panchbhaya

Hanover Park,IL

Summary

Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.

Overview

7
7
years of professional experience

Work History

Data Entry Clerk /Call Center Customer Service Representative

MISUMI USA Inc
Schaumburg, IL
10.2020 - 06.2024
  • Coordinated projects from start to final delivery with planning and coordinating personnel and operations processes
  • Processed custom quoting opportunities between customers and manufacturers (domestic and overseas) to capture new business and support existing business
  • Delivered sustainable and efficient engineering solutions for the clients, with specializations in the industrial and commercial industries
  • Planned, managed, and coordinated personnel and operations processes with communicating business activities for sound decision-making
  • Reviewed customer 2D drawings and data for completeness; compare with 3D model when available and resolve any discrepancies
  • Ensured customer satisfaction by clearly communicating customer requirements such as product specifications and delivery schedule to backend manufacturing
  • Provided technical design support and education through multiple channels to internal and external customers for materials, surface finishes, fits, tolerances, and sizing
  • Worked collaboratively with internal team to understand market and achieve growth goals
  • Assisted with large or complex requests; identified and explained callouts or specifications that require specific manufacturing expertise or additional attention
  • Working knowledge of 3D CAD, Solid work, AutoCAD, Microsoft Office, SQL, Tableau
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Prepared summaries of daily work completed for review by supervisors.
  • Organized files according to established procedures for easy retrieval later on.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Maintained updated knowledge of industry trends related to data entry operations.
  • Created spreadsheets to track data entries.
  • Processed customer orders accurately and in a timely manner.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Maintained database by entering new and updated customer and account information.

Data Analyst /Customer Service Representative

Global Gear & Machining, IMS
Downers Grove, IL
02.2019 - 07.2020
  • Managed and led projects for clients such as Caterpillar, Allison Transmission, Volvo, Navistar, etc
  • Led TS 16994 APQP process
  • Continuously evaluate processes, procedures, and systems for optimization
  • Designed product, process, tooling and fixture using SolidWorks and AutoCAD as per project requirements
  • Developed and managed project budgets with ensuring financial objectives are met
  • Created timeline and provided detailed information to support the quoting process
  • Actively supported the development and manufacturing of prototype machined components
  • Assessed planning, optimized manufacturing process and enhanced product flow to increase efficiency and quality
  • Generated part processes and selected tools and fixtures for precision machined components
  • Performed audit for tooling and fixture and tracked records for machines
  • Responsible for conformity to product, troubleshoot and correct quality problem related with part manufacture
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Developed dashboards with Tableau to monitor key performance indicators.
  • Provided data-driven solutions to support decision making.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Updated databases with new and modified customer data.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Compiled data from source documents prior to data entry.
  • Identified, corrected, and reported data entry errors.

Data Entry Intern

Rexnord Aerospace
Downers Grove, IL
01.2017 - 01.2019
  • Designed cell layout using AutoCAD, edited drawing using SolidWorks and worked on 5S and AS9100 Audit
  • Processed disposition of non-conforming material (NCR) and process control record (PCR) to ensure superior quality product reaches the client
  • Moved assessments from old plant to new and set up machines as per the checklist
  • Provided shop support and troubleshot process problem to keep moving the product and meet on-time delivery
  • Worked on assembly and inspecting line for conforming material and plating problem solving
  • (Contract)
  • Reviewed discrepancies in data received and identified potential issues or errors.
  • Assisted with other clerical duties such as photocopying, scanning, faxing, sorting mail.
  • Maintained data entry requirements by following data program techniques and procedures.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Adjusted settings for format, page layout and line spacing.
  • Emailed completed documents to supervisors and co-workers to confirm accuracy.

Education

High School Diploma -

Indore Institute of Science And Technology

Skills

  • Proofreading
  • Document processing
  • Data accuracy
  • Filing and data archiving

Languages

English
Professional
Hindi
Professional
Gujarati
Professional
Urdu
Professional

References

References available upon request.

Timeline

Data Entry Clerk /Call Center Customer Service Representative

MISUMI USA Inc
10.2020 - 06.2024

Data Analyst /Customer Service Representative

Global Gear & Machining, IMS
02.2019 - 07.2020

Data Entry Intern

Rexnord Aerospace
01.2017 - 01.2019

High School Diploma -

Indore Institute of Science And Technology
Ismail Panchbhaya