Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ismar Kenjar

St Louis,MO

Summary

Driven professional with a proven track record in guest relations and issue resolution, honed across roles at Tire Choice and Zips Car Wash. Excelled in enhancing customer satisfaction and streamlining financial transactions, demonstrating exceptional detail orientation and bilingual communication skills. Adept at leveraging computer skills to boost efficiency and service quality.

Overview

7
7
years of professional experience

Work History

Guest Service Representative

Tire Choice
11711 Baptist Church Rd
01.2024 - Current

1) Write up services for customers/ Sell services.

2) Key handler(Lock up shop)

3) Handle transactions

4)Help/assist techs when needed

5) Answer calls/Setup appointments

General Service Technician

Tire Choice Auto Service Centers
3300 Lemay Ferry Rd
06.2023 - 01.2024

1) maintained the shop

2) Serviced vehicles performed jobs like(oil changes, mounting/balancing tires, brakes, general inspections)

3) Ran Bank deposits

4) Maintained the outside of the shop

Account Representative

All Star Services LLC
St Louis, MO
04.2021 - 06.2023

1) Oversee the account

2) Make sure account was cleaned properly

3) Key holder

4) Report back to manager

Customer Service Representative

Zips Car Wash
3417 Lemay Ferry Rd
07.2017 - 03.2021

1) Sold memberships to customers

2) Washed the vehicles

3) Key holder

4) maintained the building

Education

Business Administration - Marketing

Western Governors University
4001 S 700 East #300 Millcreek, Utah

High School Diploma -

Mehlville High School
3200 Lemay Ferry
05.2020

Skills

  • Guest accommodations
  • Detail Oriented
  • Guest Relations/Bi-Lingual
  • Issue Resolution
  • Financial Transactions
  • Customer service
  • Computer Skills

Languages

Croatian
Professional Working

Timeline

Guest Service Representative

Tire Choice
01.2024 - Current

General Service Technician

Tire Choice Auto Service Centers
06.2023 - 01.2024

Account Representative

All Star Services LLC
04.2021 - 06.2023

Customer Service Representative

Zips Car Wash
07.2017 - 03.2021

Business Administration - Marketing

Western Governors University

High School Diploma -

Mehlville High School

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Ismar Kenjar